Health Information Systems Support at IQVIA. - Turkey

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Satisfaction, Technical Requirements, Software Development, Clinical Trial Knowledge, Process Documentation, Validation Documentation, Technical Troubleshooting, Training Materials Development, Quality Control, Implementation Support, Integration Best Practices, Customer Engagement, Project Management, Solution Validation, Presentation Skills, Collaboration

Industry

Hospitals and Health Care

Description

Job Description Summary Entry-level professional individual contributor who works under close supervision. Problems faced are routine. Essential Functions Works with customers and project management teams to identify key project milestones and implementation timelines. Builds, documents and maintains new and existing customer-centric business critical solutions. Develops and implements solution validation plans. Ensures quality control during implementation and execution of the validation plans. Builds training materials for the implemented solutions. Trains customers on the implemented solutions. Participates in QA, UAT & production launch support related to various customer engagements. Contributes towards building implementation and integrations best practices and the knowledge base. Collaborates with the DrugDev product development team to help improve and expand core platform functionality. Provides Tier 2/3 technical support for custom integrations. Has working knowledge of support processes and working in production environment. Works with customers and project management teams to identify key project milestones and implementation timelines. Qualifications Bachelor's Degree Computer Science, a related field, or equivalent experience Experience working with external customers to gather technical requirements Pref Working knowledge of software development processes and methodologies Req Knowledge of the clinical trial / pharmaceutical domain Pref Powerful work ethic with a focus on customer satisfaction Intermediate Strong customer facing and presentation skills Intermediate Process documentation skills Intermediate Validation documentation and execution skills Intermediate Technical troubleshooting and documentation skills Intermediate IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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Responsibilities

The role involves working with customers and project management teams to identify project milestones and implementation timelines. It also includes building and maintaining customer-centric solutions and providing training and support for these solutions.