DESCRIPTION

We are looking for an experienced health insurance practitioner to join WTW as a Health Insurance Product, Pricing and Underwriting Associate Director. You will join our UK and Ireland health insurance practice within the wider Insurance Consulting and Technology (“ICT”) division, to help us to grow and develop our product, pricing and underwriting advisory capability.
We have seen rapid growth in our health insurance offering and are looking to expand our capability in this space. You will help us form a global centre of excellence for health insurance across the world and work beside some of the market’s top thought leaders, designing and implementing cutting-edge solutions to the problems faced by the world’s leading health insurers.
There will be opportunities to work on other lines of business but the focus will primarily be on strengthening and developing our health insurance offerings.

In your role you will be helping our broad range of clients by:

• Delivering best in class pricing, underwriting, and portfolio and product management capability, alongside process reviews
• Designing appropriate analytics and helping to build effective pricing models, tools and processes using a wide range of data science techniques
• Supporting the design and delivery of appropriate underwriting approaches in line with a client’s portfolio management strategy
• Designing and building sophisticated MI and portfolio management capabilities
• Leveraging your market knowledge in developing cutting edge product management solutions in collaboration with various teams from across WTW

THE REQUIREMENTS

• Demonstrable experience of product, pricing and underwriting, and of interactions with adjacent functions, in a health insurance company, with a deep expertise of the PMI or IPMI markets.
• A good understanding of best practice health insurance pricing and underwriting
• A commercial mindset and “finisher” attitude, focussed on tangible outcomes
• An advocate for the development of analytical approaches and the adoption of new techniques, including data science, machine learning and AI with a particular focus on combining these with subject matter and underwriting expertise
• Willingness to travel and spend time outside of the UK with clients
• Strong interpersonal and team skills
• Excellent project management skills
• The ability to see the “big picture”, engaging and leveraging the resources of adjacent specialisms to address clients’ business challenges
• An understanding of customer journeys, conduct risk and how this affects the overall proposition and particularly the product, pricing, and underwriting elements
• A good understanding of policy wordings, underwriting rules and actions
• Awareness of the key areas of claims operations, and associated supplier relationships
• Preferably an awareness of capital management, and reserving and how they impact pricing and portfolio management
• Experience of financial planning, forecasting, IT system and other investment and prioritisation is beneficial
• Domestic travel required between client sites and WTW offices as the need arises
  We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.

THE ROLE

• Build and develop a market profile as a representative and advocate of WTW consulting services and technology solutions
• Be an expert on Health insurance within the team, supporting colleagues with awareness of issues relevant to this space
• Manage workstreams within large projects, overseen by senior colleagues but with responsibility for communication with clients and the day-to-day running of projects
• Work collaboratively across a range of projects and internal management and innovation responsibilities, managing priorities and resources appropriately
• International travel opportunities to support our clients around the world and provide training to staff in other offices to spread health expertise
• Develop a trusted advisor relationship with client contacts through effective communication and efficient, high quality execution of client work
• Support identifying and building continuous relationships with clients within the health insurance industry
• Willingly and energetically become involved across a variety of work to ensure that a broad skill set (technical, management and client) is maintained and developed
• Interface with colleagues from other specialisms, practices and regions on assignments that reflect a client’s broader business challenges and needs
• Contribute to the development of the company’s intellectual capital, particularly relating to household insurance, including the plans for taking this to market
• Develop and present proposals to potential clients, demonstrating the commercial value of our offerings
• Build relationships internally and collaborate effectively on cross-functional teams
• Opportunity to serve as line manager or mentor to more junior associates

In your role you will be helping our broad range of clients by:

• Delivering best in class pricing, underwriting, and portfolio and product management capability, alongside process reviews
• Designing appropriate analytics and helping to build effective pricing models, tools and processes using a wide range of data science techniques
• Supporting the design and delivery of appropriate underwriting approaches in line with a client’s portfolio management strategy
• Designing and building sophisticated MI and portfolio management capabilities
• Leveraging your market knowledge in developing cutting edge product management solutions in collaboration with various teams from across WT