Health Process Trainer at ALIGHT SOLUTIONS LLC

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Health benefits administration, Training delivery, Instructional design, Learning management systems, Needs assessment, Facilitation, Stakeholder management, Microsoft Office, E-learning development, Analytics, Compliance, Project coordination, Coaching, Curriculum design, Communication

Industry

Human Resources Services

Description

Job Title Health Benefits Process Trainer Job Purpose Develop and deliver expert-led training programs on health benefits platforms and processes, ensuring internal teams and clients can effectively administer, enroll, and engage with health benefits. Key Responsibilities Assist in the planning and execution of learning and development initiatives for new hires within the Health business, across all role levels. Conduct needs assessments by collaborating with HR, Benefits Operations, and client teams to identify training gaps and requirements. Coordinate logistics for training sessions, including scheduling, room bookings, materials preparation, and communications. Design, develop, and update training materials such as facilitator guides, presentations, e-learning modules, and job aids, in collaboration with subject matter experts. Deliver training through classroom, virtual instructor-led sessions, and self-paced online modules, for both internal staff and client users on health benefits platforms, analytics tools, workflows, and compliance protocols. Maintain and update training records, reports, and documentation using Learning Management Systems (LMS) or other internal tools. Track and analyze feedback from training sessions (quizzes, surveys, on-the-job performance) and continually evaluate effectiveness to identify areas for improvement. Partner with internal teams and external vendors to organize ongoing learning programs, webinars, and workshops. Help drive engagement in learning initiatives by creating awareness and communication campaigns. Ensure all learning and development activities align with organizational goals and compliance requirements. Serve as a subject-matter expert (SME) during benefits enrollment periods and as a product trainer for new platform features. Coach end-users and project teams on best practices, supporting knowledge transition. Analyze results, learnings, and feedback to iterate and enhance training programs. Maintain training records, generate reports, and track KPIs via LMS tools. Duties & Responsibilities Design and prepare training curriculum and aids on an ongoing basis for team associates. Deliver refresher training modules to targeted associates, based on training needs identified through quality audits. Collaborate with Operations and Quality leaders to reduce errors and enhance productivity. Required Qualifications & Skills Bachelor’s or Associate’s degree in Human Resources, Education, Business, Psychology, Communications, or a related field. Minimum 3 years of experience as a trainer in healthcare benefits or benefits administration, with at least 6 years of total work experience. Strong understanding of health benefits processes (enrollment, eligibility, compliance, carrier coordination). Proficiency with learning technologies, e-learning development tools, and LMS platforms. Excellent facilitation skills for virtual and in-person delivery. Demonstrated ability to design instructional materials using adult learning principles. Strong stakeholder management, interpersonal, and communication skills. Analytical mindset with experience tracking and reporting training metrics. Familiarity with Alight Worklife® platform features and benefits analytics is a plus. Proficient in Microsoft Office (Word, Excel, PowerPoint). Experience working in a corporate or multinational environment. Certification in training, facilitation, or instructional design is desirable. Ideal Traits Passion for learning and coaching others. Ability to adapt to evolving platform features and regulatory changes. Detail-oriented, organized, and experienced in project coordination. Comfortable working in a client-centric, global HR services environment. Ability to work independently and collaboratively within a team. This is a Work From Office role requiring individual to be working 5 days a week from the office We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. . About Alight Solutions Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com. Our values are the essence of who we are: Champion people. We are empathetic and have created a place where everyone belongs. And we win together. Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves. Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy. Our Colleague Experience At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place. Help us reimagine how people and organizations thrive! Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive. @AlightSolutions

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Responsibilities

Develop and deliver expert-led training programs on health benefits platforms and processes for internal teams and clients. Manage the full training lifecycle, including needs assessment, material design, delivery, and performance evaluation.