Department: Health Services
Salary Range: CA–2 ($37,440 - $45,760) + Group Pension and Benefits
Employment Status: Full Time Regular

POSITION SUMMARY:

Under the supervision of the Health Services Department Manager, the Health Receptionist/Data Entry Clerk will provide clerical and administrative support to the health services team. The Health Receptionist / Data Clerk will ensure all visitors are always treated with courtesy and respect. Ensuing all requested inquires are provided in a professional and timely manner; and that accurate data entry support services to the health team is provided. The incumbent will have knowledge and understanding of all Health Services programs and services in order to effectively direct members to the correct employee or service.

QUALIFICATIONS & REQUIREMENTS:

College Diploma or Certificate in Office Administration, Executive Assistant or Business Administration and 2-3 years’ work-related experience.
Knowledge and working experience with Microsoft Office
Valid First Aid and CPR or willingness to update.
Must have knowledge and/or experience with the culture, history, and customs of the Anishinaabe people.
Understanding and fluency of Anishinaabe language or the willingness to learn.

• In a courteous manner, performs receptionist duties such as greeting and directing clients and general public to appropriate staff; answers and forwards incoming and outgoing calls, messages, and faxes; records and distributes incoming and outgoing mail.
• Provides information and referrals for the general public in a professional and timely manner.
• Facilitates community access for health services by delivery of general office duties, administrative tasks and personnel related functions as assigned.
• Establishes and maintains database of current clientele listing.
• Provides accurate database inputting for all department staff in a timely manner.
• Completes initial intake procedures; documents, directs and responds to client inquiries.
• Coordinates and maintains staff calendars for appointments.
• As a member of an interdisciplinary team, works collaboratively with Centre staff and from time to time assists to provide needed help for staff.
• Ensures compliance of MFN Personnel policies and procedures
• Maintains strong working relationships and effective communications, both written and oral form to clients, co-workers, internal and external organizations
• Perform other duties as assigned.