Health Record Clerk (temp) at Family HealthCare Network

Fresno, California, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

28.6

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Health Record Management, HIPAA Compliance, Data Retrieval, Electronic Health Record, Scanning, Indexing, Quality Review, Customer Service, Authorization Forms, Subpoena Processing, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Communication, Problem Solving, Decision Making

Industry

Hospitals and Health Care

Description

Primary Accountability The Health Record Clerk is responsible for supporting all health record management activities for Family HealthCare Network. Description of Primary Responsibilities 1. Responds to requests for health record and dental information. 1. Provides assistance to patients, family members, legal guardians/representatives, referral sources, etc. who request assistance with records requests or other information in accordance with federal, state, and FHCN guidelines. 2. Receives authorizations for release of records and determines HIPAA compliance; returns noncompliant authorizations to requesters, follows HIPAA privacy and confidentiality regulations at all times. 3. Responds to phone inquiries and patients who present in person on the status of health records requests, including assisting patients with completion of authorization forms for release of information. 4. Ensures requests are completed accurately and meet all FHCN and state mandated requirements. 5. Coordinates with outside copy services, schedules copy/retrieval appointments, in accordance with required time frames. 6. Verifies patient demographic information and facilitates corrections according to procedures. 7. Maintains and operates a variety of health record indexes, storage, and retrieval systems. 8. Ensures subpoena requests are completed in accordance with timeframes presented on the document. 9. Collects fees for subpoenas (and some medical releases) and forwards to finance on a daily basis. 2. Responsible for supporting health care scanning and indexing activities. 1. Processes and properly stores health documents in the electronic health record system. 2. Performs quality reviews of scanned images to ensure the integrity of information by reconciling documents available on paper to imaged counterpart. 3. Forwards scanned documents (through EMR) for review and signature by provider staff. 4. Closes referrals and other orders based on received consultation reports. 5. Updates Clinical Decision Support System (CDSS) based on received consultation reports. 6. Retrieves documents from hospitals’ records systems and transfers to FHCN’s electronic health record. 3. Addresses issues of health records as they arise and makes decisions to appropriately resolve the issues. 1. Verifies authorization and prioritizes records requests. Problem solves record locations, while performing excellent customer service for internal and external customers. 2. Includes appropriate people in decision making process. 3. Makes timely decisions. 4. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: 1. Must possess a high school diploma or General Educational Development (GED) certificate. 2. Job duties require specific knowledge of medical records processes and practices, typically learned on the job or which may include a series of training sessions that would comprise a few weeks if done consecutively. Technical Skills: 1. Ability to prepare basic correspondence and simple reports in Microsoft Word. 2. Ability to use Microsoft Excel to create tables and simple displays of information. 3. Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: None required. Communications Skills: 1. Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others. 2. Effectively communicates written information (including electronic correspondence) and verbal presentations. Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly requires to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and occasionally lift and/or move up to 20 pounds. Pay Scale: Min Hourly Rate: $21.00 Max Hourly Rate: $28.60

Responsibilities

The Health Record Clerk supports all health record management activities, primarily by responding to requests for health and dental information while ensuring strict adherence to HIPAA and federal/state guidelines. This role also involves processing and quality reviewing scanned health documents within the electronic health record system.