• Responsible for locating Health Records to allocated locations across the bay on a daily basis
• Maintaining the Health Records Library, ensure all the documentation within the Health Records is tidy, accurate and complete
• General administration and clerical duties as and when required.

RESPONSIBLE FOR:

The provision of an efficient, friendly professional service for patients and users of the Health Records department.
Locate and deliver Health Records on a daily basis; maintenance of the Health Records library

PRINCIPAL DUTIES :

• Locate and retrieve patient Health Records as and when required.
• Maintain the Health Records library in accordance with Policy and Procedure.
• Entering data and updating confidential information onto Lorenzo in a timely and accurate manner. ie: marking patients records as deceased or as a culled record.
• Receiving telephone calls in a timely and courteous manner in accordance with NHS guidelines.
• Receive and deal with enquiries in a confidential manner from staff, external agencies and patients responding in courteous manner in accordance with the Trusts policies, procedures and NHS guidelines passing complex enquiries to the line manager.
• Liaise with a variety of staff from other departments within the trust, patients and external agencies i.e. GP surgeries as required.
• Always Be proficient in the use of the Health Records library and adhere to the departmental Standard Operating Instructions and policies.
• Follow both Trust and departmental policies and procedures but use own initiative and knowledge to deviate from these if required.
  We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
  FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
  WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
  All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
  For further details on the advertised position and the principal job duties/responsibilities, please refer to the Job Description and Person Specification found under the supporting documents section. Additional information about the University Hospitals of Morecambe Bay can be accessed on our website