Health Records Technician

at  Norfolk General Hospital

Position Title: Health Records Technician
Position Status: Full Time
Rate of Pay: $32.41 - $33.99
Posting #: 25-11
Posting Date: January 28, 2025
Posting Deadline: Internal: February 4, 2025 @ 4 pm External: Until Filled
Norfolk General Hospital is seeking a full-time Health Records Technician reporting to the Director Health
Information and Privacy Officer. The candidate is committed to championing the Hospital’s Mission to
relieve illness and suffering, and help people live healthier lives. You are a motivated self-starter with
strong organizational, time management, interpersonal skills, and enjoy taking on challenging issues. You

thrive in an ever-changing environment. Duties include, but are not limited to:

• All activities and responsibilities related to the profession of a certified Canadian Health Information

Management professional and Code of Conduct

• Accurately complete coding and abstracting and meeting deadlines for inpatient, same day

surgery, outpatient and emergency cases

• Perform quality analysis with completed abstracts prior to assisting with the submission of files to

Canadian Institute of Health Information (CIHI)

• Conduct records analysis - quantitative and qualitative analysis of health information relating to

Canadian Institute of Health Information, Ministry of Health and Public Hospital legislation,

standards and requirements

• Perform quality assurance and utilization activities including chart audits, clinical information

system review for its accuracy, maintenance of the coding and abstracting system and reference

documents

• Process and complete, timely, release of information requests in accordance with Personal Health

Information Protection Act and current legislation governing health information, hospital and

departmental policies and procedures

• Working with providers regarding their documentation and standards

Position Qualifications

• CHIM (Canadian Health Information Management) Certification and member of Canadian Health

Information Management Association in good standing is required

• Minimum 2 years’ experience coding and abstracting
• Excellent working knowledge of CIHI data, CIHI data indices, CIHI tools, clinical report

interpretation, data analysis, CMG methodology and RIW assignment

• Excellent working knowledge in the analysis of health information, coding and abstracting of

inpatient, same day surgery, clinical, outpatient and emergency cases

• Proficiency in the collection, preparation, processing, interpretation and display of data and

information

• Demonstrated working knowledge of the CHIMA Code of Practice and release of information

guidelines

• Excellent knowledge of the Personal Health Information Protection Act, Public Hospital Act and

other health related legislation and statutes that govern health information management, privacy

and release of information

• Excellent keyboarding skills (with a minimum typing speed of 55 WPM)
• Previous and demonstrated working experience of computer skills including MS Office suite,

hospital information systems, central patient index, Meditech and Med2020 preferred.

• Excellent customer relations and problem-solving skills
• Excellent communication skills and ability
• Crystal report writing and other report writing capabilities preferred.
• Ability to work well with frequent interruptions and manage multiple tasks
• Ability to work as a team member as well as autonomously
• Excellent attendance and punctuality

ABOUT US

Located in Simcoe, Ontario, Norfolk General Hospital provides exceptional healthcare to a municipality of
approximately 69,000 people. Our area of focus provides a continuum of service throughout the life span
of the people we serve including Emergency, Critical Care, Obstetrics, Pediatrics, Medicine, Surgery, and
Complex Continuing Care. Employing approximately 550 highly skilled and dedicated employees, Norfolk
General Hospital continues to be a full service 106-bed hospital with round the clock on-call coverage of
Specialists in Surgery, Anesthesia, Internal Medicine, as well as on-site 24 hour per day medical
coverage. Simcoe is less than one hour away from most major centers, including Hamilton and London,
and only 90 minutes from the Greater Toronto Area. Situated in Norfolk County (Ontario’s South Coast),
Simcoe is not far from Lake Erie and the 88 miles of shoreline that includes long stretches of sandy beach.

• All activities and responsibilities related to the profession of a certified Canadian Health Informatio