Health-Related Social Needs Case Manager at CASCADE AIDS PROJECT

Portland, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

48547.0

Posted On

03 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Client Engagement, Social Services, Communication Skills, Collaboration, Assessment, Documentation, Critical Thinking, Cultural Competency, Microsoft Office, Outreach, Support Services, Housing Assistance, Utility Assistance, Strengths-Based Model

Industry

Non-profit Organizations

Description

Job Details Level: Experienced Job Location: Davis St Office - Portland, OR Position Type: Full Time Salary Range: $48547.00 - $48547.20 Salary/year Travel Percentage: None Job Shift: Day Health-Related Social Needs Case Manager Cascade AIDS Project (CAP) is the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington that provides the LGBTQ+ community and beyond with compassionate healthcare. CAP’s mission is to promote well-being and advance equity by providing inclusive health and wellness services for LGBTQ+ people, people affected by HIV, and all those seeking compassionate care. Prism Health, Our House, Tod’s Corner and Esthers Pantry are all apart of CAP. To learn more about us please visit CAP, Prism Health and Our House. Cascade AIDS Project is excited to announce that we are hiring skilled and team-oriented Health-Related Social Needs Case Manager . Cascade AIDS Project (CAP) is contracting with local CCOs and Oregon Health Authority (OHA) to be able to offer housing, outreach, and climate benefits available through this waiver to the community. The HRSN Case Manager we are hiring to do this work will be a member of CAP’s Housing & Support Services department and will work with staff, clients, and management to provide high-quality, coordinated, strengths-based social services, consistent with the agency’s mission, to the communities we serve. The HRSN Case Manager plays a key role in assisting individuals and families whose unmet social needs affect their health and overall stability. The individual will primarily work with clients referred to us from our local CCOs and OHA for rent and utility assistance but will also serve clients, as needed, with HRSN Outreach and Engagement by identifying eligible clients and assisting them with requesting HRSN benefits. This position provides client engagement, case management, and coordination of services addressing barriers such as housing, utilities, and other health-related social needs. This is a Full-Time (32 hours) role working at our Davis St. location in Old Town. The schedule for this role is Monday-Thursday 8:30am-5:00pm with three days in office and one day work from home. Starting pay is $48,547.20. The Health-Related Social Needs Case Manager's Pay increases with tenure and the top of the pay scale is $56,555. This is a union represented position, so the compensation, benefits and conditions of work are collectively bargained. Who You Are Bachelor’s degree in human/social services field (social work, public or community health, psychology) or related field plus two years of relevant experience OR four years’ experience relevant to the position Prior experience providing case management (or similar) services Demonstrated computer proficiency using Microsoft Office software (Word, Excel, Outlook) and working knowledge of the internet Excellent written and oral communication skills. Successful experience working with ethnic, racial, economic and sexually diverse populations and persons who have experienced homelessness, persons with a mental illness and/or substance addiction Demonstrated ability to effectively collaborate with community stakeholders What You’ll Do Provide case management to clients referred for HRSN rental and utility assistance, facilitating the delivery of covered services using a strengths-based model that promotes client self-determination and independence. Conduct comprehensive intake assessments to identify individual HRSN needs, including rental assistance, utility assistance, and other determinants of health. Accept and manage 3–5 new client referrals per week, incorporating them into an active caseload while ensuring timely engagement and support. Develop individualized service plans in collaboration with clients, discerning between when to provide urgent, short-term case management and when more involved assistance is appropriate. Collect and review documentation such as utility bills, rent ledgers, W-9s, and ROIs to assess appropriate use of authorized assistance. Apply complex eligibility requirements and critical thinking to determine the best course of action for client support, documenting decisions within program guidelines. At Cascade AIDS Project, we believe in unlocking potential. If you believe you may have the skills to do a job, we encourage you to apply even if you don’t meet every qualification. Cascade AIDS Project is an Equal Employment Opportunity Employer. We comply with all relevant anti-discrimination laws. Employee Benefits Vacation & Health Leave Retirement Medical, Dental, & Vision Life Insurance, Disability, & Family Leave For more details about our benefits please visit our careers page capnw.org/careers

Responsibilities

The Health-Related Social Needs Case Manager provides case management to clients referred for rental and utility assistance, ensuring timely engagement and support. They conduct comprehensive intake assessments and develop individualized service plans to address clients' social needs.