Health Unit Coordinator - Hospice at Winona Health

Winona, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

21.73

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Intake Processing, Record Organization, Scheduling, Supply Ordering, Insurance Verification, Authorization Processing, EMR Input, Durable Medical Equipment Sourcing, Onboarding Coordination, Continuing Education Reporting, Clinical Note Support, Billing Coordination, Interdisciplinary Team Interaction, Health Record Transfer, Customer Service, Lean Principles

Industry

Hospitals and Health Care

Description

Hospice Health Unit Coordinator .50 FTE, 40 Hours Bi-Weekly 1st Shift, 8-4:30 pm weekdays Weekends: None Holidays: No major holidays On-Call: No Position Overview: The Health Unit Coordinator (HUC) is responsible for intake of referral calls, organizing records, scheduling of Hospice programs, ordering supplies, and other supportive duties to assist the clinical teams. The HUC collaborates closely with professionals and services across the health care system while displaying professional and uncompromising customer service. Essential Duties & Responsibilities: * Processes referral calls to ensure patient needs are met in a timely fashion. * Assist in the verification of patient insurances and authorizations. * Acts as the SUPERSUER for the Hospice Pharmacy Benefit Manager and Durable Medical Equipment (DME) programs. * Inputs referral information into the electronic EMR. * Sources necessary durable medical equipment and supplies required in the provision of services. * Orders and maintains office and clinical supplies. * Organizes orientation folders and coordinates mentors for volunteers and staff onboarding. * Reports completion of ongoing education to the Hospice Manager. * Supports and facilitates the scheduling, forms, and clinical notes with Physicians and associate-level providers on a continuous manner * Coordinates recertification coding materials with HIM for accurate billing. Adds charges as appropriate per coding guidelines. * Interacts frequently with providers and the interdisciplinary team. * Coordinates appointments and transfer of necessary health records with other departments and/or facilities. * Acts as a first contact for residents, families, and referrals. Displays professional and courteous demeanor during all interactions. * Maintains an orderly environment in the office using lean principles and tracks equipment used in client care. * Participates in and supports continuous improvement * Assists with department needs as directed by nursing * Supports the Physicians and associate-level providers continuously. * Completes all mandatory training as required by Winona Skills and Experience: Required: * Completion of Formal Medical Secretary or HUC or LPN program Preferred: * 1-2 Years’ experience as Medical Secretary or HUC * Microsoft Word, Excel, Outlook and Electronic Medical Records Physical Demands: Light Work: * Work activities that require lifting up to 20lb rarely, 15# occasionally, and 10# Push/pull * 20# of frequent basis and 40# on rare Light work generally exceeds the physical demand requirements for those for sedentary work. The work activities may include working in bending or stooping positions on an occasional basis and/or rarely squatting or kneeling Physical Requirements: * May lift and carry supplies that weigh between 10-15lb and max of 20lb * May push/pull carts on frequent basis with force of 20lb (included are laundry carts, office * supply carts (Rubbermaid carts=12-15lb), vacuum cleaner, meal carts) * May occasionally push/pull patients/residents in wheelchair for short distance of less than 25 feet. * May assume reaching ranges frequently between vertical heights of 20-36” in either sitting or standing position to complete work activities. Reaching to retrieve items from storage may require occasional reaching at vertical heights of 18-20” and 40-72”. * May assume frequent reaching to the front and side and occasional reaching above shoulder height while working in either sitting or standing positions. * May require light to moderate grip or pinch force to complete work Work Environment: This is a fast-paced environment with multi-tasking, prioritizing and frequent interruptions. Continuous interpersonal communication is required with staff, volunteers and the general public. Summary of Benefits at Winona Health: At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available: Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers For more details or specific information, visit our website or contact Human Resources Internal Applicant Policy: It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications. Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee’s past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications. Disclaimer: Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.

Responsibilities

The Health Unit Coordinator manages referral call intake, organizes records, schedules hospice programs, and orders necessary supplies to support clinical teams. This role involves close collaboration with healthcare professionals while maintaining professional customer service standards.