QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities perform the duties.

EDUCATION (DEGREES, CERTIFICATES, LICENSES, ETC.)

High School Diploma or equivalent is required.

COMPUTER SKILLS

Prior word processing, spreadsheet and internet software experience including proficiency with MS Excel and MS Word required.

EXPERIENCE

One to two years related billing experience preferred.

Specific Job Knowledge, Skill and Ability

• Ability to add, to subtract, multiply and divide in all units of measure
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals
• Ability to write routine reports and correspondence
• Ability to communicate effectively verbally and in writing
• Ability to apply common sense understanding to carry out instructions
• Specific vision abilities required by this job include close vision
• Ability to sit for prolonged periods of time, use hands, talk, hear and occasionally walk and reach with hands or arms

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PURPOSE

Performs day-to-day activities that ensure effective account management of assigned open self-pay balances.

DUTIES AND RESPONSIBILITIES

• Review open A/R for self-pay assigned accounts and prioritize collection activities
• Work with client proactively to resolve discrepancies
• Reconcile patient account status using current and historical data
• Liaison with cash operations regarding cash application to research and reconcile misapplied payments
• Review and resolve patient account balances of unassigned cash and payment discrepancies through research, communication, and follow-up with client