Yarl’s Wood IRC is an immigration removal center with a total operational capacity of 410. Yarl’s Wood holds a majority of male IRC residents, a small unit for male short term holds and a new unit for up to 50 female IRC residents.
This role is to work as part of the Healthcare team, providing support to residents and the healthcare team, ensuring safe working practice in a secure environment in accordance with the IRC and Home office rules, detention service orders (DSO). The post holder will provide the role of a clinic receptionist booking patients in and out on the clinical system, liaising with clinical and prison staff to ensure the smooth running of clinics, providing an efficient and effective front-line service. The post holder will need to develop strong links with centre staff, can communicate to a high level, be reliable and able to work flexibly and autonomously . The post holder will be expected to wear uniform in line with NHFT uniform policy.

In addition to any reasonable management requests/service needs.

• To ensure a timely and efficient service is provided by maintaining good practices and ensuring excellent communication and working relationships.
• To ensure good working relationships exists across the prison, NHS, and other agencies.
• To act as initial point of contact for enquires from professionals, managers, and prison staff.
• To organise multi-disciplinary team meetings to include preparation of all required documents, venue organisation, minute taking and transcribing.
• Managing arrangements for visitors e.g., Trust visitors, external healthcare staff and services, which includes greeting escorting and advising on Prison Protocol, security, and safety.
• To liaise with other outside agencies with a view to providing healthcare, while maintaining patient confidentiality at all times.
• To liaise closely with security to ensure hospital appointments can go ahead as arranged.

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document

Please refer the Job description for details