OVERVIEW

We are looking for a Healthcare Assistant to join our team covering our Bristol and Gloucestershire clinics. The closing date for this vacancy is 21st August 2025.
Clinics typically run between 8am and 6pm, Monday to Friday. We also run a clinic on a Saturday morning in Bristol which the post holder would support on a rota basis.
No two days are the same and because we run clinics in health locations close to patients homes, travel is involved. These locations are across Bristol, Gloucestershire and Swindon therefore the ability to travel between locations is essential. Please check our website for the full list of locations and ensure you can reliably travel to each location. We pay mileage and additional travel time, and our logistics team will aim to minimise your travel distances.
We are recruiting for up to 37.5 hours per week. Therefore, please include how many hours/days per week you are looking for.
Our rates of pay are competitive, at £25,750 per annum full time equivalent, you will have 25 days paid holiday per year plus bank holidays (pro rata for part time working) and access to a competitive company pension.

LOCATION

You will travel between various Bristol and Gloucestershire clinic locations with some visits required to the Company’s Head Office, currently based at 160 Aztec West, Bristol BS32 4TU so a reliable mode of transport is essential.
This job description may be reviewed in the light of changing service needs. Any changes will be fully discussed with the post holder. The post holder may also be required to carry out other work appropriate to the grade of the post.
Job Types: Full-time, Part-time, Permanent
Pay: £13.20 per hour

Benefits:

• Bereavement leave
• Company pension
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free or subsidised travel
• Health & wellbeing programme
• Life insurance
• On-site parking
• Sick pay

Licence/Certification:

• full UK driving licence? (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In perso

JOB PURPOSE

As a Healthcare Assistant, you are a key member of our clinical team. Your role will include supporting the smooth running of clinics, providing support to patients and carers to ensure they receive a high quality experience of care and you will be working alongside the multidisciplinary team to undertake a range of procedures.
Working under direct and indirect supervision of registered nurses, medical consultants, GPs, sonographers, vascular scientists and other clinical staff you will be supported to gain competencies across the different services and then undertake a range of different procedures including bladder scanning, taking patient observations, urinary flow testing and other procedures as required.
You will work with the team to ensure the clinics are run in a safe and efficient manner, focusing on personalised approaches to care and enhancing the patient experience.

KEY RESPONSIBILITIES SPECIFIC

· Assume responsibility for setting up (and sometimes transporting) portable medical and IT
equipment between clinic locations.
· Meet, greet, and reassure patients, undertaking initial screening checks as required.
· Ensure that the clinic runs smoothly, communicating with MDT colleagues and ensure patients, families and carers are kept informed of any delays in a professional and sensitive manner.
· Liaise with clinic location staff (practice or hospital staff) regarding patient arrival and ensure adequate signage to direct patients to our clinic rooms.
· Assisting the clinicians in sterile and non-sterile procedures e.g. positioning of patients, setting up trolleys and sterile equipment.
· Act as a chaperone and assist during intimate procedures where required.
· Maintain patient privacy and dignity for patients at all times and assist patients with dressing and undressing where required.
· Moving and handling of patients and equipment in line with risk assessments and company policy.
· Disposal of clinical, general and sharps waste in line with agreed policies and procedures at each clinic location.
· Maintain a clean, tidy, and safe working environment for patients, visitors and colleagues ensuring all equipment and stock is checked and restocked as necessary
· Clean and prepare examination couches and other equipment between patients in line with IPC guidance.
· Use the provided computer system to download data, print clinic lists, discharge patients (compile discharge report and email to referring GP) and arrange any rebooking, as required.
· Supporting the clinician in use of the computer system that records the patient consultations.
· Explain procedures to patients and provide any after care instructions
· Hand out patient satisfaction questionnaires and encourage patients to complete and feedback regarding their experience.
· Perform additional procedures following training as and when required e.g. bladder scanning, phlebotomy, observations, etc.
· Adhering to health and safety and infection control standards, in particular hand and clinic hygiene.
· To be able to act quickly in emergencies and following training, to be familiar with emergency procedures, including fire and basic life support.