Full job description

Job Summary

We are seeking a compassionate and dedicated Healthcare Assistant to join our team.

The primary purpose of the post is to provide services to patients who require a variety of treatments and/or tests including phlebotomy, vaccinations, blood pressure monitoring, health checks, dressings, and ECG’s.

If you are passionate about providing high-quality care and making a difference in the lives of others, we encourage you to apply for this rewarding position as a Healthcare Assistant.

CRITERIA

Personal Qualities & Attributes

Ability to actively listen, deal tactfully and empathetically with distressed patients or carers

Able to provide a culturally sensitive service, by supporting people from all backgrounds and communities, respecting lifestyles and diversity

Ability to cope with occasional exposure to aggressive behaviour

Ability to communicate effectively, both verbally and in writing, with patients, their families and carers

Have a strong awareness and understanding of when it is appropriate or necessary to escalate issues to line manager

Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines

Ability to work flexibly and enthusiastically within a team or on own initiative

Knowledge of, and ability to work to, policies and procedures, including confidentiality, safeguarding, information governance, and health and safety

Qualifications & Training

NVQ level 3 in Health and Social Care

Educated to GCSE level or equivalent

Experience of working in a nursing team

Experience of working in a GP Practice

Knowledge of IT systems, including ability to use word processing skills, email and the internet

Knowledge of how the NHS works

High level of written and oral communication skills

Working knowledge of medical terminology

Other

Meets DBS reference standards and criminal record checks

Willingness to work flexible hours when required to meet work demands

Job Type: Full-time

Pay: £12.71-£13.61 per hour

Expected hours: No less than 20.0 per week

Benefits:

• Company pension
• On-site parking

Language:

• English (preferred)

Work Location: In person