QUALIFICATIONS AND EXPERIENCE

• Recognised training i.e. QQI Level 5 or have signed on to commence QQI Level 5
• Previous experience as a HCA is desirable
• Previous experience in care of the older person is desirable

PERSONAL ATTRIBUTES / SKILLS

• Genuine Resident/patient-centred approach
• Caring, compassionate and sensitive manner
• Good communication and listening skills
• Good team working skills and the ability to work on own initiative
• Flexible approach to carrying out duties

Catering Duties

• To distribute meals to residents throughout the day.
• To help with feeding of resident/patients.
• To make and serve all beverages to residents.
• To maintain and distribute water to resident/patients.
• To place cold items on trays prior to service eg. Bread, Butter, Milk, Cereal etc.
• To collect trays from rooms at end of each service and wash down residents table tops.
• To establish the resident/patients food requirements for each meal.
• To inform chef of any specific dietary requirements and comments

House Keeping Duties:

• To ensure that the sluice area and clinical room are kept clean and tidy and stocked with relevant equipment.
• To report any non-functioning equipment to the Clinical Nurse Manager/Director of Nursing
• To replenish paper towels in resident/patients room and appropriate area

Clerical Duties:

• To answer the telephone in a polite manner, stating the name of the ward and your designation, and refer enquiries to relevant people.
• To file relevant documentation in resident/patient notes as directed by the CNM/Director of Nursing
• To distribute resident/patients mail and to complete resident/patient meal requests, ensuring that they are sent to the kitchen on time.
• To undertake any necessary errands to other areas within the hospital as requested by the Nurse is Charg