HEALTHCARE ASSISTANT

Phoenix Hospital Chelmsford has a fantastic opportunity for an experienced Healthcare Assistant to join our friendly Outpatient and Ward team.

Reporting to the Ward Manager, as a Healthcare Assistant you will:

• Assist the Registered Nurses to care for patients following surgical, investigative or medical procedures in line with national guidelines, hospital policies and best practice standards
• Work as part of a highly trained and experienced team, exercising initiative and prioritising workloads whilst following departmental policies and procedures.

QUALIFICATIONS:

• Minimum GCSE education or equivalent
• NVQ or equivalent, Level 2/3 in Health & Social Care preferred
• Care Certificate

EXPERIENCE:

• Ability to learn and develop and undertake appropriate training
• Some health care experience in a hospital environment

SKILLS:

• Caring, patient and customer focused
• Flexibility and adaptability to meet the changing needs of the business
• Basic computer skills
• Sound written and verbal communication skills

• Support our Registered Nurses in the implementation of an agreed plan of care with the patient
• Help promote and maintain a caring, supportive environment focused on meeting the needs of the patient/relatives/carer, working collaboratively with other departments to achieve this
• Look after the physical comfort of patients, for example helping them with activities of daily living.
• Take basic observations such as blood pressure and temperature, height and weight, utilising the early warning score system as per hospital policy and escalate appropriately to the trained nurse
• Listen and talk to patients, helping them to feel supported and safe
• Assist with keeping the department clean and tidy, for example cleaning of equipment, adhering to infection prevention and control policy and hospital procedures at all times
• Keep supplies and equipment in order, assisting in the maintenance of stock levels
• Maintain contemporaneous patient records including patient pathways and the relevant IT reporting systems are up-to-date and accurate ensuring countersigned by a trained nurse.
• Chaperone when required