Full job description

Job Summary:

As a Healthcare Assistant, you are a key member of the clinical team, supporting the delivery of General Medical Services to patients attending the practice. Working alongside GPs and nursing staff, you will provide treatment, preventative care, screening, and patient education.

You will see patients referred by a GP or nurse, or attending for procedures and treatments. Provide appropriate advice on ongoing care and refer any needs outside your scope of practice to a suitable clinician.

Main Duties:

Assist with routine patient care as directed by GPs and senior clinical staff.

Clean and maintain clinical equipment in line with Infection Control policies.

Stock and maintain GP and nursing rooms.

Chaperone and support patients during clinical examinations when required.

Record patient observations, including height, weight, blood pressure, and other measurements.

Collect and process specimens (e.g. urine samples) and complete relevant laboratory documentation.

Perform phlebotomy and prepare samples for transport to the laboratory.

Carry out ECGs.

Undertake housekeeping duties, including maintaining cleanliness of treatment and consulting rooms and preparing laundry and linen.

Maintain accurate records and report any issues or concerns to senior staff.

About Us:

This is an excellent opportunity to join a small, friendly, and dedicated team within a busy and supportive general practice environment.

Main duties of the job

Assist in and perform routine tasks related to patient care as directed by senior nursing staff and Gps

Maintain and clean equipment used by the nurses and GPs according to the practice Infection Control Policy

Maintain GP and Nurses rooms, stocking and rotating items as required

Chaperoning and assisting patients where appropriate who are being examined by a clinician

Recording heights, weights, blood pressure and other measurements of patients as required

Obtaining specimens e.g. urine, testing as instructed and completing appropriate laboratory forms

Carry out phlebotomy duties and prepare blood samples and forms for transporting to the appropriate laboratory

Carry out ECGs

Undertake housekeeping duties including, general tidiness and cleanliness of treatment and GP rooms, preparation of laundry and linen for surgeries

Maintain accurate records, ensuring the senior staff are advised of potential problems or errors within the range of assigned tasks

About us:

Watton Medical Practice is a well-established, patient-focused GP practice serving the local community in Watton and the surrounding areas. We are proud to provide high-quality, compassionate care within a supportive and forward-thinking primary care environment.

Our multidisciplinary team includes GPs, practice nurses, healthcare assistants, allied health professionals, pharmacists, care navigators and an experienced administrative team, all working collaboratively to deliver safe and effective patient care. We value teamwork, open communication and supporting one another to achieve the best outcomes for our patients.

We aim to create a positive workplace where staff feel respected, listened to and encouraged to develop professionally. The practice supports ongoing learning, service development and innovation and we welcome team members who are enthusiastic about improving patient care and contributing new ideas.

Based in a modern purpose-built surgery in Norfolk, we offer a friendly working atmosphere with a strong sense of community. We understand the importance of work-life balance and strive to maintain a supportive environment where staff wellbeing is valued alongside high clinical standards.

Job description:

Assist in and perform routine tasks related to patient care as directed.

Maintain and clean equipment used by the nurses and GPs according to the practice Infection Control Policy

Maintain GP and Nurses rooms, stocking and rotating items as required

Chaperoning and assisting patients where appropriate who are being examined by a clinician

Recording heights, weights, blood pressure and other measurements of patients as required

Obtaining specimens e.g. urine, testing as instructed and completing appropriate laboratory forms

Carry out phlebotomy duties and prepare blood samples and forms for transporting to the appropriate laboratory

Carry out ECGs

Undertake housekeeping duties including, general tidiness and cleanliness of treatment and GP rooms, preparation of laundry and linen for surgeries

• Maintain accurate records, ensuring the senior nurse on duty is advised of potential problems or errors within the range of assigned tasks