Healthcare Business Analyst (EMR). at Bayshore Healthcare Ltd.

Mississauga, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Healthcare Workflows, Business Analysis, EMR Systems, Scheduling Systems, Process Mapping, Gap Analysis, Data Migration, User Acceptance Testing, Change Management, Analytical Skills, Communication Skills, Facilitation Techniques, Agile Methodologies, Scrum, Waterfall, Microsoft Office

Industry

Hospitals and Health Care

Description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list. DUTIES AND RESPONSIBILITIES • Serve as a key liaison between business stakeholders and the vendor for various important initiatives like replacing our current EMR and scheduling system. • Work closely with stakeholders, end users, vendors, and the implementation team to understand current workflows, identify requirements, and guide the configuration and implementation of the new system. • Lead the discovery and documentation of current-state workflows, system dependencies, and pain points with users across departments. • Lead requirements for workshops, interviews, and workflow observation sessions with clinical, operational, and technical teams to gather, analyze, and prioritize business requirements for the new system. • Translate requirements into clear, structured documents to guide system implementation and enhancements, workflow improvements, and reporting needs. • Create the process mapping diagrams (e.g., BPMN), BRDs, User Stories with Acceptance Criteria, Use Cases and Use Case Diagrams etc. • Conduct gap analysis, process modeling, and root cause analysis for existing processes and systems. • Work with the project team to define project scope, success criteria, and measurable outcomes. • Lead the implementation of process enhancements and new system functionality, ensuring requirements in alignment with business goals. • Present insights, business cases, and progress updates to C-suite executives and senior leadership. • Collaborate with developers, testers, and project managers to support solution delivery and ensure business needs are met. • Oversee user acceptance testing (UAT), including test case creation, execution, and issue tracking. • Assist in data migration planning and validation to ensure accuracy and continuity of care. • Assist in developing training documentation and support change management efforts to ensure a smooth transition. Work Location : Bayshore Healthcare, National Office, Mississauga ON Hybrid – At least 2 days onsite weekly Education Experience • Bachelor’s degree in healthcare administration, Business, Information Systems, or related field. • 3–5 years of experience as a Business Analyst, with at least 2 years in the healthcare or clinical domain, with experience in EMR or scheduling systems. • Proven experience in system replacement or large-scale IT transformation projects. • Solid understanding of healthcare workflows, medical terminology, and regulatory requirements (e.g., HIPAA, CMS standards) along with EMR systems and scheduling workflows in healthcare environments. • Experience working with cross-functional teams including clinicians, administrative staff, and IT professionals. • Familiarity with data migration, testing processes, and change management best practices. • Certified Business Analysis Professional (CBAP) or equivalent is preferred but not required. Other Skills and Abilities • Strong analytical and critical thinking skills to evaluate complex clinical and business scenarios. • Excellent written and verbal communication skills for effective stakeholder collaboration. • Skilled in facilitation and elicitation techniques (interviews, workshops, observations). • Proficiency with tools such as Microsoft Office (Excel, Word, PowerPoint), Visio, Jira, Confluence, or similar. • Strong attention to detail, with the ability to manage multiple priorities and meet tight deadlines. • Understanding of Agile, Scrum, or Waterfall project methodologies.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Healthcare Business Analyst will serve as a key liaison between business stakeholders and vendors, focusing on the replacement of the current EMR and scheduling system. They will lead the discovery and documentation of workflows, gather and analyze business requirements, and ensure successful implementation of the new system.