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Healthcare Call Support Representative at Skilled Wound Care

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

6.0

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Medical Terminology, Attention to Detail, Multi-tasking, Problem Solving

Industry

Hospitals and Health Care

Description

Description The Healthcare Call Support Representative will be responsible for calling Physicians for support. This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist our Physicians. This is a Part Time Position. Working hours are 5pm to 9pm (California USA Time Zone) Responsibilities: Interacting with our Phyisicians over the phone Handles a high volume of incoming calls. Responds to questions and concerns and directs them to appropriate party. Provides on-going communication. Communicates effectively with physicians and physician staff. Handling mail and other correspondence. Requirements: At least one year of healthcare customer support Working knowledge and experience with medical terminology Attention to detail Excellent customer service skills exhibiting good oral and written communication skills Ability to multi-task and navigate between multiple computer systems simultaneously Ability to handle a large volume of incoming calls Highly self-motivated and directed with the ability to solve problems 1-2 Years of experience Pay: $5-6/hr

Responsibilities

The Healthcare Call Support Representative will interact with Physicians over the phone and handle a high volume of incoming calls. They will respond to questions and concerns, providing ongoing communication and directing issues to the appropriate party.