Location:Toronto, ON, CA, M5J 2V5 Calgary, AB, CA
Req ID: 48618
Jobs by Category: Health
Job Function: Health Solutions
Status: Full Time
Schedule: Regular

REQUIRED EXPERIENCE & SKILLS

• Minimum 4+ years of experience implementing change in healthcare settings, specifically with Clinical EMR systems and/or provincial health agencies
• 4+ years conducting current and future state business process analysis, with proven ability to identify gaps and provide actionable recommendations
• 4+ years managing change using agile methodologies in healthcare environments
• 4+ years developing and delivering clinical documentation training to support system and process changes
• 4+ years experience in complex business architecture modeling and facilitating workshops with healthcare practitioners
• 4+ years developing requirements for clinical health data exchange and healthcare data BI/analytics products
• 4+ years working with healthcare information exchange standards (HL7, FHIR)
• Demonstrated expertise in stakeholder management and communication
• Strong understanding of healthcare interoperability and data standards
• Proven ability to translate complex technical concepts to both technical and non-technical audiences

EDUCATION & ADDITIONAL ASSETS

• Certificate, Diploma, or Degree in Business or Systems Analysis
• Administrative or clinical experience in the medical field is highly valued
• Knowledge of Canadian healthcare systems and provincial EHR initiatives
• Experience with data privacy and security requirements in healthcare
• Understanding of TELUS Health’s EMR ecosystem (PSS, MedAccess, Medesync) is a bonus

A BIT ABOUT US

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process

ABOUT THE ROLE

We are seeking an experienced Healthcare Data Solutions Business Analyst to join our dynamic team at TELUS Health. This role is crucial in supporting our transformation initiatives across our Electronic Medical Record (EMR) systems and healthcare data platform, contributing to improved patient care and healthcare system optimization.

WHAT YOU’LL DO

• Lead the transformation of EMR systems by analyzing, documenting, and implementing improvements that enhance patient care delivery and support strategic healthcare system alignment
• Facilitate the integration and standardization of healthcare data using FHIR standards across multiple EMR platforms (PSS, MedAccess, Medesync)
• Drive requirements gathering and analysis for healthcare data exchange and interoperability initiatives
• Collaborate with stakeholders to identify business needs, document requirements, and propose solutions for data enablement and commercialization efforts
• Create and maintain reusable analysis artifacts that support healthcare data product planning
• Partner with clinical teams to optimize workflows and ensure successful adoption of new features
• Support provincial data enablement initiatives and interoperability roadmap implementation
• Contribute to data transformation projects supporting various downstream use-cases including research and analytics