Healthcare IT Project Manager - Critical Support I at Oracle Risk Management Services

, , United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Healthcare IT, Critical Support, Issue Resolution, Incident Management, Service Continuity, Stakeholder Communication, Cerner Millennium, EHR Systems, Troubleshooting, Process Refinement, Risk Management, Schedule Management, Deliverable Management, Customer Standards Adherence

Industry

IT Services and IT Consulting

Description

Job Description: Federal Project Manager - Critical Support Company Overview: We’re on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It’s a big challenge, but big challenges are what we do best. We’re already transforming some of the world’s largest health systems—helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to making history with the advancement of Federal Healthcare systems. If you’re excited about making healthcare more human, you’ve come to the right place. Position Overview: We are seeking a proactive, technically-skilled Lead Project Manager to oversee and drive critical support processes within our healthcare IT environment. The ideal candidate will develop and refine processes to ensure that each new incident becomes an opportunity for system improvement, thereby reducing risk and enhancing service continuity. Key Responsibilities: * Oversee critical support items on the VA project, managing issues that cannot be resolved through traditional support means. * Drive the project management lifecycle for issue resolution, ensuring each incident is handled efficiently and effectively. * Manage deliverables throughout the support project, including milestones and project schedules. * Provide feedback to the team, customers, and corporate stakeholders when project milestones or schedules are at risk. * Ensure projects align with the goals and timelines outlined in the scope of work and schedule. * Communicate status updates to customer stakeholders and internal management. * Ensure consistency and best practices are utilized while adhering to customer standards. * Utilize knowledge of the Cerner Millennium platform or other EHR systems to execute basic troubleshooting and support. Qualifications: * Strong technical background in Cerner Millennium or equivalent EHR systems. * Proven experience in project management, particularly in healthcare IT environments. * Ability to develop and refine processes for incident management and service improvement. * Excellent communication skills, with the ability to convey complex information to diverse audiences. * Strong analytical and problem-solving skills to navigate and resolve project challenges. Why Join Us? At our organization, you will have the opportunity to make a significant impact on the future of healthcare. We are committed to fostering an inclusive and innovative work environment where you can thrive and contribute to meaningful advancements in Federal healthcare systems. This role will be in our Arlington, VA office 4 days a week. Heavy travel role. If you’re ready to help us make healthcare more human and tackle big challenges, we encourage you to apply! #LI-CM1 #LI-REMOTE Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Responsibilities

The Project Manager will oversee critical support items on the VA project, managing issues that require escalation beyond traditional support channels. Key duties include driving the project management lifecycle for issue resolution and ensuring each incident leads to system improvement, reducing risk and enhancing service continuity.