JOB OPENING: HEALTHCARE OFFICE ADMINISTRATOR

Location: Medford, OR
Compensation: $23–$28 per hour (depending on experience) W2 + Benefits
Reports to: Operations Manager
Status: Full-Time, Salaried

MINIMUM QUALIFICATIONS

• 2+ years of management experience in a healthcare-related field
• Ability to supervise and motivate a small team
• Excellent organizational skills and strong attention to detail
• Comfortable working in a fast-paced, multitasking environment
• Proficient in verbal and written communication
• Ability to work independently and collaboratively
• Familiarity with healthcare platforms such as WellSky or Viventium (preferred)

CORE COMPETENCIES & SKILLS

• Strong interpersonal and coaching abilities
• Proactive problem-solving mindset
• High level of integrity and accountability
• Flexible and responsive to dynamic workplace needs
• Strong time management and planning skills

ABOUT THE ROLE

We are seeking a highly organized, motivated, and flexible Healthcare Office Administrator to oversee administrative operations at our Medford location. In this critical role, you’ll lead a small team, drive operational efficiency, and ensure excellent support for both clients and caregivers.
You’ll be responsible for a wide range of tasks including staff coaching, communications monitoring, file auditing, KPI tracking, and much more — all contributing to a supportive, high-performance environment.

KEY RESPONSIBILITIES

Your responsibilities will include, but are not limited to:

• Overseeing daily administrative operations and managing a team of 2+ employees
• Ensuring all communications (calls, texts, emails) are answered timely and professionally
• Auditing client and caregiver files in WellSky and OneDrive
• Monitoring and following up on KPIs, service reports, and shift logs
• Conducting staff check-ins, meetings, and performance reviews
• Coordinating with other departments including scheduling, recruiting, and nursing
• Managing office supplies, bill payments, and facility cleanliness
• Supporting hiring, onboarding, training, and compliance requirements
• Assisting with disciplinary actions and employee progression tracking
• Occasionally supporting care visits or orientation as needed