Healthcare Operations Customer Service Assistant (Tuas) at UPS
Singapore 638505, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

26 Sep, 25

Salary

0.0

Posted On

27 Jun, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Warehouse Management Systems, Sap, Management Skills, Presentation Skills

Industry

Logistics/Procurement

Description

職務への応募の前に、このページの右上にあるオプションから言語設定を選択してください。
Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
職務内容:
The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately. All candidates will be analytical and customer service-oriented.

JOB REQUIREMENTS

  • Possess 3-4 years of Contract Logistics/3PL/Healthcare industry experience and/or 2-3 years of customer-service related role experience
  • Possess excellent communication (written/verbal) and presentation skills
  • Require strong problem solving, organizational and time management skills, including the proven ability to work in a fast-paced environment with time-sensitive deadlines
  • Proven ability to work well both independently and as part of a team required.
  • Proficient in computer usage, working knowledge of WMS or SAP and MS Office.
  • Possess working knowledge of order entry systems and warehouse management systems
    社員タイプ:
    常勤

How To Apply:

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Responsibilities
  • Will be required to support the achievement of meeting customers’ KPI by providing high quality customer service. Effective communication with up and downstream stakeholders e.g. clients, warehouse operations, carrier brokers and other offices/facilities is essential
  • Follow up with customer inquiry and provide information about services, products and to process orders
  • Order creation and customer account management in SAP/WMS
  • Backorder and returns management
  • Coordinate with the warehouse team to ensure that operational tasks are met:
  • Receiving: ensure all documentation is verified and processed appropriately, in an accurate and efficient manner, while respecting all QA or legal liability requirements;
  • Order Processing: ensure all orders are processed accurately and in a timely manner and according to the client’s specific requirements;
  • Shipping: To coordinate with internal and external stake holders to ensure all shipping documents are provided accurately and timely
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