Healthcare Proposition Development Manager at Boots UK

Manchester, London - England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 26

Salary

45000.0

Posted On

24 Sep, 26

Experience

22 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Hospitals & Health Systems

Description

Key responsibilities

Shaping and developing the Boots Digital Health proposition, working closely with the Digital, Data, Loyalty and Technology teams to create personalised, connected customer experiences that support the wider Boots Health vision
Leading the commercial development of new Boots Health propositions, building business cases and commercial models that drive profitable growth.
Supporting product discovery, validating customer opportunities and helping prioritise initiatives that deliver across the Boots Health roadmap
Facilitating key programme meetings and keeping the focus on opportunities to accelerate transformation outcomes as part of the 3-year roadmap to delivering integrated healthcare
Identifying and developing the future pipeline of new healthcare proposition opportunities, partnerships and services to strengthen the Boots Health ecosystem and improve customer health outcomes
Measure proposition success through customer outcomes, commercial performance, engagement, and lifetime customer value, using test-and-learn approaches to continuously improve propositions

What you’ll need to have (our must-haves)

At least 5+ years commercial experience developing customer propositions across digital, retail or healthcare channels with the ability to build business cases and commercial models
Proven experience in cross-functional leadership with the ability to lead in an agile way and influence across a broad range of stakeholders
Experience supporting digital product development, MVPs or customer proposition launches using customer insight and data to inform decisions
Strong stakeholder management and communication skills, with the ability to influence senior leaders and work across multiple teams
Comfortable working in ambiguity, testing ideas, learning quickly and adapting based on customer feedback

It would be great if you also have

Experience within healthcare, health technology or customer health and wellbeing propositions
Experience of partnering with clinical/clinical governance teams
Experience with customer-centred design, product discovery or test-and-learn delivery approaches

Where your brilliance can take you

At Boots, we work every day to build a brilliant environment for our people so they can make a difference for our customers and colleagues. You’ll have the opportunity to grow your career in a supportive and inclusive culture that values your contributions.

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Responsibilities

Key responsibilities

Shaping and developing the Boots Digital Health proposition, working closely with the Digital, Data, Loyalty and Technology teams to create personalised, connected customer experiences that support the wider Boots Health vision
Leading the commercial development of new Boots Health propositions, building business cases and commercial models that drive profitable growth.
Supporting product discovery, validating customer opportunities and helping prioritise initiatives that deliver across the Boots Health roadmap
Facilitating key programme meetings and keeping the focus on opportunities to accelerate transformation outcomes as part of the 3-year roadmap to delivering integrated healthcare
Identifying and developing the future pipeline of new healthcare proposition opportunities, partnerships and services to strengthen the Boots Health ecosystem and improve customer health outcomes
Measure proposition success through customer outcomes, commercial performance, engagement, and lifetime customer value, using test-and-learn approaches to continuously improve propositions

What you’ll need to have (our must-haves)

At least 5+ years commercial experience developing customer propositions across digital, retail or healthcare channels with the ability to build business cases and commercial models
Proven experience in cross-functional leadership with the ability to lead in an agile way and influence across a broad range of stakeholders
Experience supporting digital product development, MVPs or customer proposition launches using customer insight and data to inform decisions
Strong stakeholder management and communication skills, with the ability to influence senior leaders and work across multiple teams
Comfortable working in ambiguity, testing ideas, learning quickly and adapting based on customer feedback

It would be great if you also have

Experience within healthcare, health technology or customer health and wellbeing propositions
Experience of partnering with clinical/clinical governance teams
Experience with customer-centred design, product discovery or test-and-learn delivery approaches