• Company: Federal Express Corporation
• Category: Professional
• Employment Type: Full Time
• Worker Sub-Type: Regular
• Scheduled Weekly Hours:
• Posting End Date:
• Remote: No
• Location: 6035 Old Oak Ridge Road, Greensboro, NC 27410, United States

DESCRIPTION

Provides guidance and support to internal and external customers regarding the effective management of business healthcare quality assurance.

MINIMUM EDUCATION

Bachelor’s degree/equivalent in healthcare quality or safety, transportation, business, information systems, computer science, science or other scientific or quantitative discipline.

MINIMUM EXPERIENCE

Five (5) years’ minimum experience required in healthcare quality in manufacturing, laboratories or distribution or closely related experience and including experience in business, transportation, logistics or supply chain management.

KNOWLEDGE, SKILLS AND ABILITIES

Proficient Office 365 skills required. Strong basic management, human relations, project management, analytical and communication skills required. Must possess strong leadership, coaching, and mentoring skills. Ability to train, communicate and present clearly, both orally and written to all business levels. Must be able to collaborate with business areas, systems users, and technical developers. Knowledge in regulatory documentation compliance expectations.

• Plans, organizes, and directs the quality management processes and systems within the Healthcare Quality Organization.
• Provides guidance, support, and advice to multiple internal/external customers regarding the effective management of business healthcare quality assurance.
• Manages customer relationships to ensure alignment with quality expectations and to proactively address compliance requirements.
• Project manages and oversees the conceptualization, planning, design, implementation and support of quality assurance processes, systems, and quality technology solutions.
• Evaluates and monitors healthcare quality processes and systems to identify areas for continuous improvement and transformation ensuring global excellence.
• Performs other duties as assigned.