Healthcare Security Account Manager at Blackstone Consulting Inc

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

104603.2

Posted On

12 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations, Leadership, Presentation Skills, Interpersonal Communications, Customer Service, Goal Driven, Follow Through, Oral Communication, Written Communication, Organizational Skills, Training, Management, Discipline, Detail-Oriented, Multitasking, Cultural Interaction

Industry

Environmental Services

Description

Location: San Diego, CA Pay: $104,603.20/year Schedule: Morning, Days, Nights Job Summary: Founded in 1991 by company president Joe Blackstone, Blackstone Consulting, Inc. (BCI) is an international service provider supporting nearly 9,000 employees. Immediate opening is available for a dedicated individual with an excellent work ethic and a strong understanding of security operations. Job Description: The Account Manager’s primary purpose is to ensure Supervisors and Security Officers are at their assigned locations. In addition, Account Manager will also ensure proper officer performance, ensure client policies and procedures are being followed, counsel and train officers and schedule the appropriate amount of officers to ensure proper security is maintained at client sites according to client contract needs. Principle Responsibilities * Primary liaison to site contacts to provide high quality security services and customer service * Participate in officer training and development * Schedule security coverage * Work closely with local HR management to ensure proper escalation, and closure, of sensitive Human Resources issues; i.e. promptly assisting in resolutions of legal and administrative issues and keeping VP of Operations current on all issues and status * Responsible for all weekly, monthly, quarterly, and annual reports * Communicate post orders to officers and ensure adherence to them Benefits: * Industry Leading Health Benefits Company benefits include – see all the details at www.bci-toolkit.com/benefits * Medical Insurance - The Kaiser HMO plan has a $0 annual deductible & an out-of-pocket max of $1,500/$3,000 (CA Kaiser Medical Plan) with a co-pay of $10 Primary Doctor and $10 for Specialist per visit. * Vision Insurance - Vision care plan option through Guardian for employees and eligible dependents. * Dental Insurance - PPO dental plan option through Guardian for employees and eligible dependents. * Retirement & 401(k) - Retirement benefits are available for purchase through Empower. Employees are eligible to enroll in a 401(k) savings plan if they have been an employee for at least 6 months and are 18+ years old. * Short-Term & Long-Term Disability Insurance - BCI offers Short-Term and Long-Term Disability coverage for employees to purchase through Guardian. * Employee Assistance Program - Through Guardian’s WorkLifeMatters program. 100% paid by BCI. * Voluntary Life and AD&D Insurance - Employees have the opportunity to purchase voluntary life and AD&D insurance coverage for themselves and eligible dependents through Guardian. * Supplemental Insurance - Employees have the opportunity to purchase Accident and/or Critical Illness supplemental insurance through Guardian. * Additional Benefits - Pet insurance can be purchased through Nationwide. Employees are eligible to enroll in several disability, supplemental, and life plans offered by Aflac and TransAmerica. * Annual Raises - wage increase every January * Employee Resources Group - Women in Healthcare Security Network provides scholarship, mentorship, and other great programs for women and allies. * Paid Time Off * Recognition Programs – Monthly recognition and award programs * Training & Career Development – On the job training, mentorship, scholarship Job Types: Full-time Work Location: In person Qualifications Minimum Qualifications * Associate's degree * Minimum 5 to 10 years related experience in managing security operations of a comparable size and complexity to the assigned locations, including any appropriate combination of healthcare industry, law enforcement or military police experience that included management responsibility. Knowledge and Skills * Strong understanding of operations * Strong leadership and presentation skills * Excellent interpersonal communications and customer service skills * Goal driven individual with excellent follow through * Excellent oral and written communication skills * Strong organizational skills * Ability to train, manage and discipline employees * Available to work any schedule as needed and respond to calls after traditional business hours * Excellent adherence to company policies and procedures * Use of personal computer and spreadsheet software * Knowledge of healthcare security operations * Must be detail-oriented and able to handle multiple tasks * Ability to interact effectively at various social levels and across diverse cultures

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Responsibilities

The Account Manager ensures Supervisors and Security Officers are at their assigned locations and that proper officer performance is maintained. They also counsel and train officers, schedule coverage, and serve as the primary liaison to site contacts.