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Healthcare Specialist (PHRN) - Iloilo City at WNS Global Services

Iloilo City, Western Visayas, Philippines -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Outbound Calling, Inbound Calling, Healthcare Provider Relations, Registration Assistance, Clinical Experience, Communication Skills, BPO Healthcare Operations

Industry

Business Consulting and Services

Description

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description The Site CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the requirement to participate, assistance with registration and login, assessment completion and questions regarding scoring results. Qualifications - Must have an active PRC License - 2 years Bedside / Clinical -experience - Preferably with 6 months BPO Healthcare Account experience - Excellent Communication skills Additional Information Benefits and Company Perks: • Structured career path • Growing and expanding team – more internal career progression opportunities for all • Safe work environment • Free HMO coverage from day 1, including your domestic partner • Skills training opportunities • Paid leaves • Annual appraisal

Responsibilities

The specialist handles inbound and outbound calls to healthcare providers regarding participation requirements and registration. They also assist with assessment completion and provide guidance on scoring results.