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Healthcare Specialist (PHRN) - Quezon City at WNS Global Services

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Healthcare communication, Outbound calling, Inbound calling, Registration assistance, Assessment completion, Medical review, Customer service

Industry

Business Consulting and Services

Description

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the requirement to participate, assistance with registration and login, assessment completion and questions regarding scoring results. Qualifications Must have an active PRC License 1 year Hospital or Clinical BPO experience Preferably with medical reviewer experience Additional Information Benefits and Company Perks: • Structured career path • Growing and expanding team – more internal career progression opportunities for all • Safe work environment • Free HMO coverage from day 1, including your domestic partner • Skills training opportunities • Paid leaves • Annual appraisal

Responsibilities

The Healthcare Specialist is responsible for managing inbound and outbound calls with healthcare providers to assist with registration, login, and assessment processes. They also provide support regarding assessment completion and scoring inquiries.