Healthcare Support Specialist (Crestview) at North Florida Surgeons, P.A.

Crestview, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

0.0

Posted On

01 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Insurance Verification, Medical Scheduling, Patient Communication, Payment Collection, EHR Management, Multi-tasking, Attention To Detail, Collaboration, Confidentiality, Inventory Management, Patient Flow Coordination

Industry

Hospitals and Health Care

Description

Job Summary: The Healthcare Support Specialist is one of the primary points of contact for the medical office. The Healthcare Support Specialist helps coordinate the care of the patients and serves as a liaison with the patient, medical staff, and provider of care. Key Responsibilities: * Welcomes and greets all patients and visitors, in person or over the phone. * Registers walk-in new patients and updates and verifies existing patient demographics by collecting detailed patient information, including personal and insurance or financial information. * Checks patients in through intake facilitating patient flow by notifying the provider of the patient’s arrival, being aware of delays, and communicating with patients and clinical staff. * Schedules in house MRI’s and referrals. * Scheduling and rescheduling of future patient appointments. * Collecting patient copays, coinsurances, and allowable payments and reconciling these payments at the end of each day in your daily batch ledger. * Verifying Insurance * Prepping Clinic Schedules * Responds to patients, prospective patients, and visitors' inquiries courteously. * Protects patients’ rights by maintaining confidentiality of personal and financial information. * Keeps office supplies within the clinic adequately stocked by anticipating inventory. * All other duties as assigned. Required Skills & Qualifications: * Maintaining a consistent positive attitude and cheerful demeanor. * Communicate Effectively * Ability to work in a fast-paced environment * Multi-tasker * Attention to detail * Teamwork / Collaboration * Ability and desire to learn new things and improve processes * Ability to listen and understand patient and provider concerns * Self and situational awareness Education & Experience: * High school diploma or equivalent * Medical Experience Preferred * 6 months, plus of relevant experience scheduling in a medical office environment * Experience working with medical EHR, Athena experience preferred. * Experience in Orthopedics or Pain Management is a plus Work Environment & Physical Requirements: * Travel to cover different locations may be required * Able to stand and sit for extended periods of time * Able to lift 25 pounds or more

Responsibilities

The Healthcare Support Specialist serves as the primary point of contact for patients, managing registration, scheduling, and payment collection. They coordinate patient flow and act as a liaison between patients, medical staff, and providers.