Healthcare Support Worker - New Forrest Ward

at  Torbay and South Devon NHS Foundation Trust

As a Senior Healthcare Support Worker with Torbay and South Devon NHS Foundation Trust, you will be working together as part of a multidisciplinary, professional team to assist the registered nurses and senior clinical staff in the planning, delivery and evaluation of care. Our staff are committed to providing high standards of individualised care for the people who use our services, whilst maintaining their privacy and dignity at all times. HCSWs will have a great opportunity to learn new clinical skills in a supportive environment with an enthusiastic team for developing staff, with the potential for progression within the role.
Observing, monitoring and recording of all vital signs using the NEWS2 assessment tool
Providing personal care to patients to meet personal hygiene
Supporting patients with nutrition, feeding and assisting with fluids
Supporting patients with comfort
Emptying catheter bags and recording output
Working under supervision of a registered nurse completing patient documentation
To participate in discussions and projects that will benefit the team, the patients and the department as a whole
Helping to facilitate the development of the service as part of the wider team
Following Trust’s policies and protocols to ensure the safety of the ward
Why Work With Us
The nursing team on New Forrest have come together and grown over the past year as a new ward for the trust forming a bond that not many can say they share, which is very unique to us.
We are now in a position where we are now the trusts Diabetic and Endocrinology (D&E) ward, where there will be lots of opportunities for building and improving new ways of working, a bigger and better team, alongside learning about these specialities and we will do this by working in conjunction with both Nurse specialist teams and the Consultant team. With a great support network around you to be able to continue striving to be the best in what we do, which may lead on to different progression routes.
We are looking for highly motivated, caring staff with previous hospital experience to aid the enhancement of our team. The post involves shift work including rotation to night duty, and covers a 24/7 period covering bank holidays and weekends.
We promote a positive working environment where the health and wellbeing of staff as well as our patients is our priority.
As a Senior Healthcare Support Worker with Torbay and South Devon NHS Foundation Trust, you will be working together as part of a multidisciplinary, professional team to assist the registered nurses and senior clinical staff in the planning, delivery and evaluation of care.
Communication and Working Relationships
To take part as requested in ward/unit meetings, encouraging effective communications between other staff
To participate in team building/communication, and to develop a cohesive, supportive and effective team
To work towards the agreed philosophy and objectives of the ward/department
Participate in client and public involvement activities
To liaise and communicate effectively with all parts of the multidisciplinary team to co-ordinate person-centred care
To liaise and communicate effectively with all service users and relatives
To ensure a cohesive working environment and effective team work in all assignments
To liaise with the multidisciplinary team, coordinating patient care, communicating with relatives ensuring they have adequate information at all times
To liaise with other departments ensuring information regarding the patient is given appropriately
Planning and Organisation
At the direction of the Registered Nurses /Senior Clinical Staff, participate fully in the delivery of planned care
Be responsive to change and able to work in an environment which has constant interruptions
Responsibility and Accountability
Act with integrity and professionalism, ensuring that you are demonstrating responsible behaviours at all times, in accordance with our Trust values
Be accountable for your actions and learn from mistakes. Be honest and share experiences, encouraging learning in others
Supporting the wider team during peak activity or during absences
To ensure high standards of care in accordance with agreed policies and procedures
To work with registered nurses and senior clinical staff to maintain a clean and safe environment for clients and staff
To be aware of clients’ emotional, social and physical needs, reporting back to senior staff responsible for clients’ care
Provide information to enable the effectiveness of care delivered to be evaluated and accurate records maintained
Record in the relevant documentation the care that has been delivered contemporaneously
Recognise and respond appropriately to urgent and emergency situations
Work collaboratively with registered / senior staff, other health professionals and hotel service staff to ensure clients’ holistic needs are met
Update client IT systems in the absence of the ward / unit administrator where appropriate
To liaise with ward / unit administrators regarding clients’ records for clinics / admissions / discharges
Report any incidents, accidents or complaints to the person in charge of the ward/unit in accordance with Trusts policies
Please see our attached job description and person specification form for full details of the role responsibilities and duties.
Unfortunately, in line with the Home Office standards, this post is not eligible for sponsorship

Please refer the Job description for details