HealthySteps Program Manager at The Parent Child Center of Tulsa

Tulsa, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Implementation, Staff Supervision, Data Management, Quality Improvement, Communication, Problem Solving, Organizational Skills, Operational Leadership, Coaching, Training Coordination, Performance Monitoring, Collaboration, Continuous Improvement, Healthcare Knowledge, Workflow Coordination, Fidelity Monitoring

Industry

Individual and Family Services

Description

Description JOB SUMMARY The HealthySteps Program Manager is responsible for the day-to-day operational leadership, implementation of quality, and fidelity of the HealthySteps program across all sites. This role ensures the program functions effectively, consistently, and in alignment with the national HealthySteps model, PCCT policies, and funder requirements. The Program Manager owns internal execution including staff supervision, clinic relationships, data management, workflow coordination, and continuous quality improvement. This role translates strategic direction set by the Director into operational practice and ensures staff have the tools, clarity, and support needed to deliver high-quality services to families. PRIMARY RESPONSIBILITIES Program Operations & Implementation Oversee daily operations of the HealthySteps program across all clinic sites. Ensure consistent implementation of the HealthySteps model, policies, and procedures. Serve as the primary operational contact for clinic partners regarding workflows, logistics, and service delivery. Build and maintain strong relationships with clinic leadership to ensure effective integration of the program into clinical workflows. Identify and resolve operational barriers that impact service quality or staff effectiveness. Staff Supervision & Support Directly supervise HealthySteps Supervisors and assigned program staff. Provide regular supervision, coaching, and performance feedback, including facilitated review of program performance with staff to identify lessons learned and implement continuous improvements. Support reflective supervision practices in collaboration with clinical leadership, as appropriate. Lead onboarding, training coordination, and ongoing professional development for program staff. Data, Reporting & Fidelity Ensure accurate and timely data collection, documentation, and reporting in accordance with HealthySteps national, PCCT requirements, and funder expectations. Monitor fidelity metrics, outcomes, and performance indicators. Use data to inform continuous quality improvement efforts and operational adjustments. Prepare operational reports and summaries for the Director and internal stakeholders. Quality Improvement & Compliance Lead program-level performance and quality improvement (PQI) initiatives. Ensure compliance with agency policies, grant requirements, and contractual obligations. Develop and maintain program workflows, tools, and documentation to support consistency and accountability. Internal Coordination & Communication Collaborate closely with the HealthySteps Director to align operations with strategic priorities. Partner with internal departments (finance, HR, data, development) to support program needs. Elevate trends, risks, and opportunities to the Director with clear recommendations. Other Responsibilities Support clinic onboarding and expansion efforts as directed. Participate in internal committees or workgroups related to program operations. Represent HealthySteps in operational meetings as assigned. Uphold PCCT’s values of compassion, integrity & transparency, collaboration & respect, learning & adaptability, and excellence. Perform other duties as assigned by the HealthySteps Program Director to support effective program operations. Requirements REQUIRED QUALIFICATIONS Master’s degree in early childhood, social work, public health, education, or related field. Minimum of 5 years' experience in program implementation, operations, or supervision within early childhood, healthcare, or human services. Demonstrated experience supervising staff and managing complex workflows. Strong organizational, problem-solving, and communication skills. Comfort working in clinical or healthcare-adjacent environments. PREFERRED QUALIFICATIONS Experience with the HealthySteps model or other evidence-based early childhood programs. Experience with data systems, dashboards, or performance monitoring. Familiarity with quality improvement frameworks. Collaborative, growth-oriented leadership style. CORE COMPETENCIES Operational leadership and execution Staff supervision and development Program fidelity and accountability Data-informed decision-making Clear communication and follow-through

Responsibilities

The HealthySteps Program Manager oversees daily operations and ensures the program's effective implementation across all clinic sites. This role includes staff supervision, data management, and continuous quality improvement to align with the national HealthySteps model and funder requirements.