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Hearing Aid Audiologist at M&S Opticians
Norwich, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

0.0

Posted On

23 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Diagnostic Audiology, Hearing Aid Dispensing, Clinical Care, Customer Service, Patient Rehabilitation, Time Management, Clinical Compliance, Business Growth

Industry

Retail

Description
About the Role As an M&S Opticians Hearing Aid Audiologist you will work closely with the Store Manager and team to raise awareness of our hearing services, helping to drive business growth. You will be an expert in a range of hearing aids, from world leading manufacturers to provide recommendations based on product knowledge, the customers level of hearing loss as well as their lifestyle. Maintaining the highest standards of clinical care, customer service, and aftercare, you will operate in line with national, local, and company policies and regulations. Key Responsibilities Provide expert diagnostic audiology assessments and rehabilitation services Dispense hearing aids and ensure the highest standard of aftercare Promote hearing services within M&S to build customer awareness and contribute to building the fast-growing business Ensure compliance with HCPC, BSA, and BAA guidelines, as well as company policies and procedures Deliver outstanding customer service while maintaining professionalism and ethical standards Work collaboratively with the Store Manager and wider team to enhance the customer journey About You You are a passionate and dedicated Hearing Aid Audiologist with a commitment to delivering exceptional customer care. As a self-starter, you have the drive and ambition to grow our hearing care business while ensuring clinical excellence. Your strong time management skills, attention to detail, and ability to engage customers make you a key asset to the team. Key Requirements HCPC registration is essential Familiarity with HCPC, BSA, and BAA guidelines Excellent communication and customer service skills Strong clinical knowledge and ability to provide high-quality care Self-motivated with a proactive approach to business growth Exceptional time management and attention to detail
Responsibilities
Provide expert diagnostic audiology assessments and dispense hearing aids while ensuring high standards of aftercare. Collaborate with the store manager to promote hearing services and drive business growth within the M&S environment.