ABOUT HEARINGLIFE CANADA

HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing’s awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.
Across Canada, HearingLife consists of over 350 hearing healthcare clinics proudly united behind one simple vision, “To help more people hear better.”
Reporting to the Regional Manager, the Hearing Aid Technician (HAT) is responsible for performing specialized tasks in client management, working under the direct supervision and direction of a licensed Audiologist or Hearing Aid Practitioner/Hearing Instrument Specialist/Hearing Instrument Practitioner (HCP). This primarily includes working with hearing aids and other assistive listening devices (ALDs). HATs will promote and build relationships with individuals, citizen groups and other organizations at a clinic and community level, including clean and check clinics and screenings at Community Events at Retirement Residences and Senior Centers.

• Assist with Client Service Associate (CSA) duties as required.
• Manage basic paperwork such as repair forms, online portals for manufacturers, terms of sale agreements, and warranty information.
• Maintain inventory of clinical supplies.
• Stay informed about marketing activities and participate as needed.
• Explore outreach opportunities such as presentations or regular clean/check sessions at retirement homes.
• Provide excellent client service, fostering positive public relations.
• Adhere to safety and infection control protocols.
• Maintain confidentiality of client and business information.
• Perform other miscellaneous duties as assigned.