SURESERVE

Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.
We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.
With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.

WE ARE SEEKING AN EXPERIENCED GAS ENGINEER TO JOIN OUR BUSY TEAM TO CARRY OUT SERVICE, AND REPAIRS ON DOMESTIC HEATING AND HOT WATER SYSTEMS FOR OUR CUSTOMERS.

Overview of Role:
The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients’ properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.

KEY ATTRIBUTES & REQUIREMENTS:

• Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
• Out of Hours evening and weekend cover on a rota basis is required as part of this role
• A friendly and professional attitude to build strong relationships with clients & tenants
• It is important that we complete all the appropriate criminal and reference checks before you start working with us.

• Carry out service and maintenance works on a variety of domestic properties across the region.
• Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
• Communicate updates and progress of work, completing the required paperwork electronically and manually.
• Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
• To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.