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Heavy Equipment and Customer Repair Coordinator at Skyworks LLC

Town of Henrietta, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Oct, 26

Salary

28.0

Posted On

11 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Record Keeping, Professional Communication, Problem Solving, Construction Equipment Knowledge, Documentation

Industry

Construction

Description

Skyworks LLC is a family-owned and operated construction equipment rental company. Skyworks is a team inspired by a positive culture to build exceptional customer experiences. Our Rochester branch needs a Heavy Equipment and Customer Repair Coordinator. In this position the candidate will assist our customers by: * Maintaining a positive, empathetic, and professional attitude * Responding to customer service inquires and issues in a timely manner. * Knowing our products inside and out to answer customer questions. * Maintaining accurate records and documenting customer service activities. * Ensure customer satisfaction and provide professional customer support. Knowledge of construction equipment is preferred. Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance #INDCORP

Responsibilities

The coordinator will handle customer service inquiries and issues while maintaining accurate records of all activities. They are responsible for ensuring customer satisfaction through professional support and deep product knowledge.