LOCATION: HELLODR BLACKSTONE – WHERE CARE BEGINS AT RECEPTION

GPS360 Global Placement Services, an innovative and rapidly expanding healthcare workforce and service provider, is proud to partner with HelloDr Blackstone to deliver accessible, high-quality healthcare services to our local community.
We are currently seeking a professional, personable, and highly organised Medical Receptionist to join our busy, friendly clinic. If you thrive in a fast-paced environment and love helping people, this is a fantastic opportunity to be the vital first point of contact for patients and healthcare providers alike.

ABOUT US

HelloDr Blackstone is a multidisciplinary clinic focused on delivering comprehensive, patient-centred care. Supported by GPS360, we pride ourselves on excellent service, teamwork, and innovation in healthcare delivery.
Our reception team plays a critical role in ensuring a smooth and welcoming experience for every patient, supporting clinicians, and maintaining efficient clinic operations.

ABOUT THE ROLE

As a Medical Receptionist, you will manage patient appointments, handle enquiries, and provide exceptional customer service. Your role will be essential in coordinating clinic workflow and supporting both patients and healthcare staff.

KEY RESPONSIBILITIES

• Greet and welcome patients with a friendly and professional manner
• Manage appointment bookings and scheduling using clinic software
• Answer phones promptly and handle enquiries efficiently
• Maintain patient records and ensure confidentiality at all times
• Process patient check-ins, registrations, and payments
• Liaise with clinicians and other staff to facilitate smooth clinic operations
• Manage incoming and outgoing correspondence, including referrals and reports
• Support general administrative tasks to assist clinic staff