Help At Home Team Coordinator at Douglas County Visiting Nurses

Lawrence, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

10 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Intake Coordination, EMR, Interdisciplinary Communication, Quality Improvement, Patient Satisfaction, Case Management, Infection Control, Conflict Resolution, Data Analysis, Time Management, Professional Communication

Industry

Hospitals and Health Care

Description

GENERAL DESCRIPTION: The Team Coordinator assists with providing coordination of the intake and scheduling process for our Help at Home program to ensure quality of care delivery in a fiscally responsible manner under the direct supervision of the Director of Hospice. Confers with Hospice and Home Health Team Managers (Nursing and Therapy) in organizational initiatives regarding episodic management process, centralized scheduling process, quality improvement, patient satisfaction and readmission initiatives. DUTIES AND RESPONSIBILITIES Schedules and appropriately documents patient schedules in a timely manner. Participates in coordinating care with management and patient interdisciplinary Group/Team. Provides effective communication to patients, staff members, other health care professionals, and referral sources. Responds timely to Help at Home patients needs in a professional and creative manner. Demonstrates commitment, professional growth, and competency. Promotes the VNA's philosophy and administrative policies to ensure quality of care. Other Duties Participate in special projects and perform other duties as requested. Keep a daily record of time worked per agency policies. Compliance Participate in quality improvement (QI) activities to positively impact performance on agency's overall outcomes. Be active in promoting compliance to employees; assure staff is informed of compliance policies, and the application of policies to their function. Confidentiality Assure all staff/patient information is kept confidential. Dispose of all written information, with the exception of the employee's personnel file and the patient's chart properly when no longer needed. Information about the patient/client, their condition, and their care will not be discussed with other patient/clients, the public or with other VNA staff in public places. Discussions should be respectful and related to direct patient care. Staff Participation Attend and take part in applicable in-services. Complete required in-service hours in a timely manner. Follow team decisions in achieving agency objectives. Foster atmosphere of teamwork and pride in providing agency services. Work Environment Keep work environment clean and orderly and in a sanitary condition. Keep storage areas free from accumulation of material that constitutes hazards. Present a professional personal appearance in accordance with established agency dress code, wear name badge. Infection Control Observe and follow all agency and regulatory guidelines for infection control in accordance with established policies and procedures. QUALIFICATIONS: Education, knowledge, licensure and certification High school graduate. Graduate of an accredited school of vocational/practical nursing, preferred. Home health experience preferred Experience Basic level knowledge of EMR (electronical medical records) and email functions. Behavior standards Strong communication and interpersonal skills that allow staff to foster relationships, build rapport and establish patient trust to produce positive patient outcomes and work environment for both internal and external customers. Initiative to make independent decisions within scope of practice, licensure and/or policies and procedures of the agency. Function as a member of an interdisciplinary health care team, committed to the team approach for patient care. Represent the agency with honesty, integrity, loyalty, strong work habits and a professional demeanor. Communicate effectively with patient/clients, families, physicians, health care providers and other community agencies. Respond appropriately in stressful situations. Ability to motivate and the ability to produce a positive work environment for both internal and external customers Ability to assess the strengths and weaknesses of applicants for positions in the organization based on applications, resumes and interview questions and responses Ability to collect, analyze and utilize a variety of data in program planning and evaluation and to recommend solutions to problems Ability to work as a member of a management team Physical Ability to work over 8 hours per day and/or over 40 hours per week. Walking, bending, kneeling, squatting, lifting, grasping, fine hand coordination in repetitive tasks and motions. Ability to work with hands above the head or elbows above the shoulders. Ability to work with adequate mobility of back, neck or wrist. Ability to lift up to 25 pounds of weight. Ability to assist patient/clients in body transfers from one location or position to another, utilizing proper body mechanics and appropriate equipment Ability to push or pull with 20 pounds of initial force. Working Conditions Employee may be exposed to infectious diseases. Must have car available, valid driver's license and auto insurance as required by the state or ability to use public or private transportation to efficiently complete job duties. Employee may be required to drive for job related duties.

Responsibilities

The Team Coordinator manages the intake and scheduling process for the Help at Home program to ensure quality care delivery. They collaborate with nursing and therapy managers to handle episodic management, patient satisfaction, and readmission initiatives.