Help Desk Administrator (INTERNAL) at Wye Valley NHS Trust
Hereford HR1 2BB, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

26598.0

Posted On

16 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

To provide administrative, organisation and support of the Works Management Group involved in the day to day maintenance of all Community Buildings. This will include purchasing of goods and equipment, management of contracts and prioritisation of workload for the whole team.
To input data and raise orders and returns on the Integra and NHS Supply Chain ensuring prioritisation in terms of costs and quality
To populate, maintain and manage helpdesk reporting system ensuring all jobs are logged, rectified and closed down in a timely way.
Allocate jobs to the appropriate trade person monitoring response times. Including the use of external contractors.
Produce reports from helpdesk system for estate manager to report at forums.
Ensuring day to day running of a busy office dealing with varying complexities of telephone queries from hospitals and clinics
Support Senior Administrator to carry out Day to day management of contracts and supply chains including Linen and other long term contracts, providing analytical data based information.
Support Senior Administrator with the preparation and co-ordination of formal building and engineering contractual documentation as required.
Liaison and direction of Engineers coordinating locations and tasks during emergency situations
Provide cover for Senior Administrator in their absence directing queries appropriately to senior managers.
Input ESR information, ensuring all data is up to date and current.
Support Senior Administrator with collating & inputting staff time sheets.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT , George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust .
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.
More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: “ The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential. ”
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.
To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy

Responsibilities

Please refer the Job description for details

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