Help Desk Analyst at Enterprise Solutions INC
Conyers, GA 30013, USA -
Full Time


Start Date

Immediate

Expiry Date

09 Oct, 25

Salary

20.0

Posted On

10 Jul, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

English, Communication Skills

Industry

Information Technology/IT

Description

Job Title: Help Desk Analyst (Bilingual – Spanish Required)
Location: Conyers, GA 30013
Pay: $20/hour
Job Type: Full-Time
Schedule: Monday to Friday

REQUIREMENTS:

  • Must be bilingual in Spanish and English
  • Must have previous call center experience
  • Must be a local candidate (position is on-site in Conyers, GA)
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work efficiently in a high-volume environment
    Job Type: Full-time
    Pay: Up to $20.00 per hour

Application Question(s):

  • Are you fluent in both Spanish and English?
  • Do you have previous experience working in a call center environment?
  • How many years of Help Desk or technical support experience do you have?
  • kindly mention your email.

Experience:

  • Call center: 1 year (Required)
  • Help desk: 1 year (Required)
  • Technical support: 1 year (Preferred)

Location:

  • Conyers, GA 30013 (Preferred)

Work Location: In perso

Responsibilities

ABOUT THE ROLE:

We are seeking a Bilingual Help Desk Analyst (Spanish/English) to join our team at the DDS Headquarters in Conyers, Georgia. This position is ideal for someone with strong customer service skills and previous call center experience. You will provide Tier 1 technical support to both internal staff and external customers in a fast-paced call center environment.

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