help desk analyst
at WhiteWater West Industries
Richmond, BC V6W 1J3, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 25 Apr, 2025 | USD 30 Hourly | 25 Jan, 2025 | 2 year(s) or above | Management Software,Active Directory,Technology,Sharepoint,Jira,Internet,Servers,Networking Software,Device Drivers | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
- Durée de l’emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience:
EDUCATION
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
COMPUTER AND TECHNOLOGY KNOWLEDGE
- Jira
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- Desktop applications
- File management software
- Security software
- Multimedia software
- MS Active Directory
- MS Office
- MS Windows
- SharePoint
WORK CONDITIONS AND PHYSICAL CAPABILITIES
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
EXPERIENCE
- 2 years to less than 3 years
How To Apply:
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Responsibilities:
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Communicate technical problems, processes and solutions
REQUIREMENT SUMMARY
Min:2.0Max:3.0 year(s)
Information Technology/IT
IT Software - Network Administration / Security
Administration
Diploma
College cegep or other non-university certificate or diploma from a program of 1 year to 2 years
Proficient
1
Richmond, BC V6W 1J3, Canada
