Help Desk Operator at DORT FINANCIAL CU

Grand Blanc, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Troubleshooting, Computer Hardware, Software Administration, Networked Systems, Microsoft Software, Active Directory, Communication Skills, Problem Solving, Multi-tasking, Self-motivated, Dependability, Flexibility, Accuracy, Support Experience, Certification

Industry

Financial Services

Description

Dort Financial Credit Union is looking for team members who will execute our mission: Enrich people's lives: members, employees, communities; to help achieve our vision: To be the leader in our industry by providing quality financial services, developing an empowered and diverse team, and making our communities a better place to live. Dort Financial Credit Union upholds a culture of excellence with opportunities of engagement and advancement for our team members. We abide by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement. We offer a competitive benefits package immediately upon hire including medical, dental, and vision insurance; Life/AD&D and Disability Insurance, Supplemental Life insurance for employee/spouse/dependent; HSA and FSA plans; and tuition reimbursement for full-time team members. LegalShield, Pet Benefits, Employee Assistance Program, Telemedicine. We also offer a matching 401 (k) including a safe harbor, a referral bonus program, and paid time off including holidays. Come join our team. Apply today! Purpose of Position: Provide end-users with general technical support. Perform tasks as required in daily computer operations as scheduled. Support other areas of the IS department with installations and upgrades as required. Experience: One-year computer related experience required with technical proficiency in troubleshooting, maintaining, and administering personal computer hardware, software, and networked systems. Knowledge of Microsoft software to include but not limited to MS Operating Systems and MS Office highly preferred. Active Directory experienced preferred. Minimum Formal Education: High School Degree required. Two years course work in computer science preferred. Other Requirements: * Must be bondable. * Must be flexible, self motivated, and able to work unusual/variable hours and schedules including but not limited to evenings, weekends, etc. * Must be accurate, dependable, and reliable. * Excellent communication, innovative thinking, problem solving and multi-tasking skills preferred. * Support experience preferred. * Certification preferred.

Responsibilities

Provide end-users with general technical support and perform tasks as required in daily computer operations. Support other areas of the IS department with installations and upgrades as required.