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Help Desk Specialist I at WESTAMERICA BANK
Fairfield, California, United States -
Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

19.0

Posted On

01 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Financial Services, Help Desk Support, Communication Skills, Detail Oriented, Organizational Skills, PC Operational Systems, Software Packages, Lotus Notes, SalesLogix, Safebox, Legal Documentation Review

Industry

Banking

Description
Description Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Weekly Working Hours: 40 As a Help Desk Specialist, under general supervision, assist branch personnel with questions regarding the Bank's financial products, New Account policy and procedures, SalesLogix, Lotus Notes and Safebox. Incumbent will also review legal documentation for all non-personal accounts and help guide branch staff in opening accounts. Previous work experience required, preferably within a financial institution. Knowledge of basic PC operational systems and software packages is desirable. Applicant should possess excellent communication skills, both written and verbal, be detail oriented, organized and have the ability to meet deadlines within specific time constraints. EOE Westamerica Bank's Privacy Policy may be found at: www.westamerica.com/about/privacy
Responsibilities
The Help Desk Specialist assists branch personnel with inquiries regarding financial products, bank policies, and internal software systems. They also review legal documentation for non-personal accounts and provide guidance to staff on account opening procedures.