Help Desk Technician at Heartland Community College

St. Louis, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hardware troubleshooting, Software troubleshooting, Windows operating systems, IOS devices, Problem-solving, Analytical skills, Communication skills, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Technical support

Industry

Construction

Description

Help Desk Technician Murphy Company, the Best Choice in Mechanical construction since 1907, is hiring a Help Desk Technician for our St. Louis, MO office. Job Information Job Title Help Desk Technician Reports To IT Operations Manager Location St. Louis, MO Number of Direct Reports 0 About Murphy Company Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients’ visions. We Are Looking For Someone Like You As a Help Desk Technician, you will be a vital member of Murphy’s IT team. You will be responsible for providing fast and useful technical assistance in operating computers and phone systems. An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and work toward a solution. Your Day-to-Day at Murphy Company * Supporting, monitoring, testing, and troubleshooting hardware, software, and IT issues * Ensuring all information systems are operated, maintained, and disposed of per compliance directives * Ensure all users have the appropriate security clearance, and authorization, and need to know, and are aware of their security responsibilities * Support the management and technical team by being an organizational bridge of communication and specifications Bring Your A-Game! Our ideal candidate should possess the following traits: * Proficient in tools of communication (Word, Excel, PowerPoint, Outlook, etc.) * Ability to support, monitor, test, and troubleshoot hardware and software * Proficient in Windows operating systems * Proficient with IOS devices * Strong problem-solving and analytical skills * Ability to quickly learn new technologies and concepts * Excellent communication skills that include listening, verbal, and written skills What We Will Bring to the Table * A collaborative, family-friendly work environment * Knowledge and expertise that has helped us grow and thrive for nearly 120 years * Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. * A robust PTO program designed to support real work–life balance

Responsibilities

The Help Desk Technician provides technical assistance for computer and phone systems while monitoring and troubleshooting hardware and software issues. They also ensure information systems compliance and act as a communication bridge for the IT team.