Help Desk Technician (Help Desk Technical Support 2) at HII
Springfield, Virginia, USA -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

65000.0

Posted On

07 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Cyber Operations, Environmental Remediation, Big Data

Industry

Information Technology/IT

Description

Date: Sep 4, 2025
Location: Springfield, VA, Virginia, United States
Company: HII’s Mission Technologies division
Requisition Number: 25340
Required Travel: 0 - 10%
Employment Type: Full Time/Hourly/Non-Exempt
Anticipated Salary Range: $40,562.00 - $65,000.00
Security Clearance: TS/SCI
Level of Experience: Mid
This opportunity resides with Warfare Systems (WS), a business group within HII’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems.
HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners.

SUMMARY

HII’s Mission Technologies division is dedicated to delivering cutting-edge solutions that advance national security and defense objectives. This position is part of our Cyber and Intelligence division, which plays a critical role in supporting Enterprise-Level Security and Modernization efforts across IT infrastructure, cybersecurity, physical facilities, and personnel operations. The selected candidate will contribute to a high-impact government program focused on enhancing and securing mission-critical systems and environments. The program is scheduled to launch in early 2026 and due to the classified nature of the mission and the sensitivity of the operational environment, an active TS/SCI security clearance will be required.

WHAT WE ARE LOOKING FOR: MINIMUM QUALIFICATIONS

  • AA or other 2 year technical degree in related discipline and 1 year related experience. HS + 3 years related experience may be substituted for AA degree.
  • Active TS/SCI government security clearance required to star

How To Apply:

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Responsibilities
  • Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
  • Diagnoses, identifies, isolates and analyzes problems utilizing historical database records.
  • May route calls to product line specialists.
  • Maintains and updates records and tracking databases.
  • Alerts management to recurring problems and patterns of problems.
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