Job Summary:
We are seeking a highly skilled and experienced Help Desk - level 2 technician to join our team in El Paso, TX. The Technician will be responsible for the installation, configuration, maintenance, and troubleshooting of our organization’s computer systems and networks. You will ensure the stable operation of these systems and networks, as well as provide technical support to our end users.

Qualifications:

• Ability to obtain Federal Government security clearance
• DOJ experience highly desired
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Security+
• Proven experience as a System Administrator or similar role.
• Experience supporting Microsoft Office 365/Azure office automation environment.
• In-depth knowledge of various operating systems, such as Windows, Linux, and Unix.
• Familiarity with virtualization technologies, such as VMware or Hyper-V.
• Strong diagnostic and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work well in a team environment.

Responsibilities:

• Install, configure, and maintain operating systems and software applications.
• Monitor system performance and ensure optimal performance levels.
• Troubleshoot hardware and software issues and identify solutions.
• Manage user accounts and permissions.
• Conduct regular system backups and disaster recovery operations.
• Perform system upgrades and patches.
• Collaborate with IT team members to resolve technical issues.
• Provide technical support and guidance to end users.
• Maintain system documentation and keep it up to date.
• Stay current with the latest trends and advancements in system administration.

If you have a strong technical background, exceptional problem-solving skills, and the ability to work well under pressure, we would love to hear from you. Apply today and join our dynamic team

• Install, configure, and maintain operating systems and software applications.
• Monitor system performance and ensure optimal performance levels.
• Troubleshoot hardware and software issues and identify solutions.
• Manage user accounts and permissions.
• Conduct regular system backups and disaster recovery operations.
• Perform system upgrades and patches.
• Collaborate with IT team members to resolve technical issues.
• Provide technical support and guidance to end users.
• Maintain system documentation and keep it up to date.
• Stay current with the latest trends and advancements in system administration