Help Desk Technician
at TechMatrix Inc
Southfield, MI 48033, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 05 May, 2025 | Not Specified | 06 Feb, 2025 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
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Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Title: Engineering & IT – Technical Help Desk 3
Location: Southfield, MI
Duration: 10 Months
Schedule: Monday – Friday, 8 AM – 5 PM EST (Potential OT)
JOB DESCRIPTION:
· Lead and manage the Service Desk in Michigan, ensuring efficient handling of the Desktop Support services queue.
· Oversee and manage computer inventory and supplies.
· Triage, prioritize, and resolve end-user computer issues.
· Work on projects in a results-driven environment.
· Open Service Desk tickets and escalate issues when necessary.
· Develop and update workflow documentation for the company knowledge base.
· Train and mentor junior team members, fostering a collaborative, high-performance team environment.
· Collaborate with SMEs from other departments and the broader Service Desk team.
Job Type: Contract
Pay: $40.00 - $43.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In perso
How To Apply:
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Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Technician
Graduate
Proficient
1
Southfield, MI 48033, USA
