Start Date
Immediate
Expiry Date
03 Sep, 25
Salary
0.0
Posted On
04 Jun, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
It, Recruiting, Interpersonal Skills, Communication Skills, Telephone Manner
Industry
Information Technology/IT
JOB DESCRIPTION
Job Title Helpdesk Administrator
Purpose of Job
BGIS is a progressive company operating within the Engineering industry dealing with Electrical Mechanical related works for commercial properties. The Helpdesk Administrator’s role will require close liaison with the Contract Support and Maintenance Manager, Engineers and external contacts, in order to process all paperwork ensuring that all clients and client sites receive a professional and accurate service.
Key Responsibilities
ACCOUNTABILITIES
EDUCATION
( Essential ) - Good basic education which will include English & Maths qualifications to GCSE standard essential
( Desirable ) - Higher educational qualifications to ‘A’ level / HNC/D or degree level would be beneficial
SKILLS / KNOWLEDGE
Good keyboard skills including word & excel
( Essential )
Good time keepingAbility to work independently as well as part of a team
EXPERIENCE
( Essential ) - Previous experience working within a busy office environment
(Desirable) - Experience of a busy Customer Service (Service Desk / Helpdesk) environment
Aptitudes : Excellent verbal and written communication skills. Must be detail conscious and methodical in approach
Character : Must demonstrate a strong sense of customer focus.
Reliable and self-motivated, able to prioritise demands and work under pressure
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success.