Helpdesk Administrator (Junior) at Medison Pharma

Petah Tikva, Center District, Israel -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

0.0

Posted On

19 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Windows 10, Windows 11, Antivirus, VPN, Printers, Security Systems, Internet Connectivity, SharePoint, OneDrive, Teams, Communication Skills, Multi-tasking, Technical Orientation, Problem Solving, Customer Service

Industry

Pharmaceutical Manufacturing

Description

Description Medison offers hope to patients suffering from rare and severe diseases, by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead, and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company, operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! We are hiring a Help Desk Administrator. The Help Desk Administrator will be responsible for addressing a wide range of technical IT issues globally, with high-level permissions to the organization’s platforms, including Office 365, and other related systems. Responsibilities Leading tech solution to end users in all aspects (Windows 10/11, operating systems, antivirus, VPN, printers, security systems, etc) Provide day-to-day support and response to service incidents Diagnose and resolve IT technical issues involving internet connectivity Provide support for the entire organization (Locally and remotely) A high level of satisfaction with IT help requests from users Technical skills with the SharePoint platform Requirements Required education and experience 1-2 years of business/ military experience as a PC-Technician/Help-Desk (OneDrive, SharePoint, Teams) Deep knowledge of Win10/11 system Proficiency in English is required Required qualification Multi-tasking capabilities Excellent communication skills Technical Orientation, ability to learn quickly and independently

Responsibilities

The Help Desk Administrator will address a wide range of technical IT issues globally and provide day-to-day support and response to service incidents. They will lead tech solutions for end users in various aspects including operating systems, antivirus, VPN, and security systems.