HELPDESK ADVISOR | MILTON KEYNES | COMPETITIVE SALARY + BENEFITS

Atlas Workplace Services has an exciting opportunity for a Helpdesk Advisor to join our vibrant team in Milton Keynes.
We’re looking for an articulate, professional, and enthusiastic individual who thrives in a fast-paced environment and enjoys helping people. Whether you’ve worked in customer service, retail, or a helpdesk setting before—or you’re simply a natural communicator—this could be the perfect role for you.

What You’ll Get

• 25 days annual leave
• Competitive pay
• Pension scheme
• Full training provided
• A supportive team environment with opportunities to grow your career within Atlas Workplace Services

️ What You’ll Be Doing

• Responding to inbound calls and emails from a variety of clients
• Liaising with internal teams and sub-contractors to ensure smooth service delivery
• Providing first-class customer service with professionalism and care
• Logging and managing requests using helpdesk systems

ABOUT YOU

✅ What We’re Looking For

• A real people person with excellent communication skills
• Minimum 12 months’ experience in a customer-facing role
• Understanding of helpdesk operations (preferred but not essential)
• Confident keyboard and IT skills
• GCSEs in English and Maths (or equivalent)
• NVQ Level 3 in a relevant subject (preferred)

Ready to join a team that values great service and great people?
Apply now and start your journey with Atlas Workplace Services.

️ What You’ll Be Doing

• Responding to inbound calls and emails from a variety of clients
• Liaising with internal teams and sub-contractors to ensure smooth service delivery
• Providing first-class customer service with professionalism and care
• Logging and managing requests using helpdesk system