ABOUT YOU

Qualifications & Training

• GCSE English & Maths (or equivalent)

• Level 3 NVQ in a relevant subject

  Skills & Experience

• Minimum 12 months in a customer-facing role

• Understanding of Helpdesk operations
• Strong customer service and keyboard skills

Helpdesk Advisor
Milton Keynes
Full-Time | 40 hours per week | Permanent
£25,400 per annum
Join Our Helpdesk Team!
Atlas Workplace Services has an exciting opportunity for a Helpdesk Advisor to join our friendly and professional team based in Milton Keynes.
We’re looking for someone articulate, energetic, and enthusiastic — a real people person who thrives on helping others and delivering outstanding customer service.
What You’ll Be Doing

As a key member of our Helpdesk team, you’ll be:

• Responding to inbound calls and emails from a variety of clients
• Liaising with internal teams and subcontractors
• Delivering first-class customer service
• Using your communication skills to resolve queries efficiently

Experience in customer service, retail, or a helpdesk environment is a bonus — but not essential. What matters most is your attitude, professionalism, and willingness to learn.

Why Join Us?

• Full training provided
• ️ 25 days annual leave
• Competitive pay
• ️ Pension scheme
• ️ Free onsite parking
• Career progression opportunities