JOB DESCRIPTION:

Shift: really needs to be somewhat flexible with shift work and some weekends. There HD is a 20/7 environment.

• Strong communication skills
• Windows environment .
• Network troubleshooting experience is a must
• ServiceNow ticketing system
• This person should be able to perform the normal coordinator duties however should have more advanced knowledge in the following areas
• Networking
• Server troubleshooting
• Reporting
• Multi-tasking
• Incident Management- bonus

Ability to identify trending and analyze issues
Job Type: Contract
Pay: $20.00 - $23.00 per hour

Experience:

• Help desk: 5 years (Required)
• Windows: 4 years (Required)
• Ticketing systems: 3 years (Required)
• Phone support: 3 years (Required)
• Incoming calls: 5 years (Required)
• troubleshooting networks: 4 years (Required)
• server: 4 years (Required)

Work Location: On the roa

Please refer the Job description for details